I nominate Samantha, the manager of the Residence Inn in Rocky Mount, North Carolina. I can't tell you how many times I've stayed here, and every time it has exceeded my expectations for ANY hotel. I have nominated James at this location in the past, so I think it's time we recognize true leadership in the award to the manager of this fantastic property. I could go on about the quality, service, and cleanliness of this property, but that doesn't matter; in the end those are expectations of every hotel. Here at the Residence Inn, they go beyond expectations. They always make sure I'm satisfied with my room just a few moments after I open the door. They have fun evening activities and DVD players in the rooms. Last time I stayed we were invited to make our own s'mores and roast them at the outdoor fire pit!
Everyone that works here is a shining star. I wish every one of them could get this award. That's why I'm nominating Samantha, because I know from talking with her that she will take no credit for herself, instead deflecting the credit upon her team.
Greetings, rcupadhy, On behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate this Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.