Just returned from a seven day stay at the Waikoloa location. The hotel is beautiful as are the pools. The entire staff and especially the concierges were great, all so friendly and accomodating. We had an Ocean Front room with a beautiful view... Couple of minor complaints, would have been nice if they could make the bed correctly, made sleeping a little uncomfortable, the sofa needs to be replaced and the TV's really do need updating (most Marriotts do). Other than those few complaints we would definitely go back and would recommend this to all. We booked the trip through a third party instead of using rewards. We were quite dissapointed when we found out that Marriott would not credit us our "Gold Reward Points" or give us credit for "Nights stayed". Chalk it up to live and learn!