Having stayed at the Marble Arch many times over the past two decades let me share my concerns. It is a detrirating hotel and neighborhood. Unless you would like to walk a lot and enjoy fear this area is not for me any longer. Just a few blocks away is some of the finest properties Marriott I have ever stayed at. Consider Grosvenor area properties or County Hall. (If you need detailed help, there are others and me who will gladly comment)
I would never pay to stay here. Do you have some options?
Again, If you need help, review other London properties first on the Insider and ask for others advice.
I completely agree with the previous posts, especially Jerry Morgan's. I stayed at the Marble Arch last October and it was one of the worst Marriott experiences I've had. The hotel was not conveniently located, the staff was for the most part unhelpful, and the room was definitely shabby.
By contrast, I love the London County Hall Hotel and will be staying there on points this coming week. Last time I had a beautiful and very comfortable room overlooking Westminster and the BA Eye. The staff was wonderful and the restaurant was excellent.
Actually, Jerry, you said it better. I remembered how horribly out of the way and inconvenient the Marble Arch was (and kept getting lost even after a few times), the unpleasantness of the staff, as well as the shabbiness of the room and hotel in general. I had forgotten till you mentioned it that this is not a good area of London, esp. all the side streets to get to the hotel after dark.
There are no circumstances under which I'd recommend anyone stay at this hotel.
Back in the mid to late 90's Marriott bought all of the Holiday Inn's in England and re-branded them. Today, most of the Marriott hotels there were originally built as Holiday Inn's.
They did a very good job at bringing them up to date but I guess a few still need some work.
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