Scott McCartney's article in the WSJ details Delta Airlines "revolutionary" discovery of the concept of allowing miles earned to rollover until the next year.
Mybe it's a trend but we all know where it started!
Delta has also added another, more difficult to reach, tier in their loyalty program, the Diamond level. I for one have always thought that the Platinum Premier level should be something special, something more than a phone number to call. Any thoughts?