The front desk staff was of the friendlies of the Marriotts I stayed at in Italy. I was supposed to be at another marriott and came to this one by accident and they gave me a room with my points and called Marriott to get my other points redeemed. The restuarant was decent as the had an outdoor grill to prepare food. The hotel is not conveniently located to central rome but they do offer an hourly shuttle to and from central rome. It however, fills up so you have to get there early and jump on board or wait another hour.