This is a brand new property, from the ground up, not a rehab. It opened in May 2009. We stayed here from July 1-6. It is perfectly located about 200 meters from the Arc and a major metro stop. The style is modern, simple elegance, and chic. The rooms are what Americans want, space and a real bathroom. The shower is not quite enclosed, but it is better than using the hand wand and contorting to shower. Windows and walls are virtually soundproof. We had a room facing the back of the hotel and a courtyard and it was silent back there. It was quite hot for Paris (>90 F), so it was really nice to have reliable and efficient air conditioning.
The staff is young and is managed by an Argentine, named Alex Fiz who is an 18 year Marriott veteran. We found the staff to be EXTREMEMLY attentive. There were always smiles and they know what they are doing. As someone who knows Paris (as good as a business person/tourist could), I found the concierege staff (especially Xavier Veyreux) to be incredible. I hate the usual tourist places for food. I want to go where the locals frequent, and delivered tons of great ideas for us.
The restaurant is OK, but breakfast (continental or American) was a great way to start the day. Being platinum, it was free. If you had to pay, it would have cost 20-29 euro per person, which is quite high even by US standards. The bar was a great place to unwind late at night and recall the days events.
Of course they know we were platinum, so I am sure we got special attention. That all said, this is going to be a real keeper for the future, and we'd recommend it to anyone visiting Paris.
I will be in Paris in the next few months and had second thoughts of staying at the Renaissance Arc de Triomphe - Paris as I've had a "not so nice" experience in one of the Renaissance Hotels - service was awful, (front desk/reception) but maybe will give it another try.
This property is NEW and NEW sometimes brings some challenges. The staff is committed to getting it right and all the people we encountered went out of their way to make things right. Little extras kept coming our way. When things were not quite right, we asked for them to be corrected in a very calm way. You lose your cool and you lose the respect of the people serving you. Simple, common sense stuff.
In a way, I suspect we were guinea pigs, (platinums staying for next to nothing) They know we are loyal Marriott's and they used us as a sounding board for what they were doing right and maybe no to right. To be fair, we did suggest that they could be a little more attentive in the bar and restaurant. The French love to linger. Americans are always on the go. They will find the correct balance, given that the vast majority of the clientele at this property is likely to be Americans, Brits and other non French Europeans.
We used points + 70 euro a night to stay. If you are expecting the Ritz, George V or Le Crillon, you will be disappointed. That said, I don't have that kind of money to waste on a bed. Give me comfortable, clean, attentive, modern and convenient and I am sold.
Do you like steaks?
For a Parisian steak experience that is NOT overpriced go to Relias du Venice. Across from the RER station at Port Malliot you will find only one item on the menu, STEAK!
A Parisian "Hot Spot", get there when they open at 7 Pm to avoid long lines. You will have three choices, rare-medium-well! Priced about 20 Euro's you will get salad and pomme frites. The sauce is great and you will not leave hungry. See pictures of previous experiences!
Get there about a half hour before opening and get in on the first seating.
Likewise, if you finish what they serve you you will get more, they just keep bringing it on. I really enjoy the "House wine", not expensive, but a pitcher of red or white is great.
Again, not an expensive place, but I have never found better steak for that price in Paris.
Enjoy, and say hi to our favorite waitress or her sister.
Other Paris threads to check
http://www.rewards-insiders.marriott.com/photoAlbums/1101 La Défense, Paris, France
SusanL (Renaissance Vendome)
Thanks & CDG to Renaissance Le Parc Trocadero (Renaissance Le Parc Trocadero)
Paris! "Never better!" (Arc d'Triomphe trip report)
Surprise (discussion on Paris sights & hotels)
Hotel and Metro in Paris (hotel airport transporation options)