0 Replies Latest reply: Apr 28, 2012 12:18 PM by mquinton RSS

Berlin Marriott

mquinton Gold
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We recently stayed at the Berlin Marriott on Potsdamer Platz.  The location is great, however, we stayed on points and were given a small inside room with the smallest closet I have ever seen in ANY hotel in the world and I['ve stayed in many Marriotts in Europe and the US.  When we arrived we were offered an upgrade but it would have cost about $80 per day.  We turned down the offer as that should go a long way on a room rate.  In fact we believe we were treated badly because we were staying on points and refused the upgrade.  The staff was  mainly officious and arrogant.  Breakfast and computer charges were ridiculously expensive.  We ordered a taxi the night before from the concierge  for a very early morning departure.  Of course, there was no taxi and we were delayed about 20 minutes getting to the airport.  We are long time loyal Marriott customers and are considering a change in our hotel loyalty because of this experience.  M. Quinton

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