Hello...I am looking for advice from seasoned business travellers that stay many nights in both Marriott and Starwood.
I have about 30-50 more nightst his year coming up in business travel. I had anticipated staying exclusively at Marriott to reach Gold, but recently was not credited w/ a stay at the JW in Beijing becuase I used a "travel agent" to book my travel. Marriott has refused to simply credit me with the nights stayed towards silver/gold...let alone count the points. I could have picked any hotel their...Westin, Park Hyatt, but out of loyaly went w/ the JW and was burned.
In this economy, I find this behavior rather odd. I just stayed at a Westin last night and the Starwood folks appear to bend over backwards to get more loyal SPG emmbers.
Thanks in advance.
The T&C's for MR* and SPG** are explicit. Although feeling shortchanged, here's a thought. Let's say you stayed 10 nights at the JW Beijing. Why not negotiate? Ask Marriott if they would consider giving you Gold Elite on the basis of 40 more paid nights? Several MR members shy of the nights for Silver, Gold and Platinum were surprised when Marriott upgraded their status.