Given corporate's directive, 'not to over-achieve' and to trim operations in non-guest-facing ways, your testimonial is truly remarkable. Thank you for posting. The GM and staff have found a way that merits sharing with other full-service properties. Out of curiosity, do share the hotel's policy on Concierge operations. Is the lounge open on weekends and if not, are Elites given breakfast vouchers?
Thanks in advance