Wonderful hotel - pools were great, although I never seem to be able to get a room near a pool...if anyone can tell me how to secure a poolside room at any Marriott Resort, I would be interested. I am always given a room furthest from any pool... Staff were great at this Orlando resort...room was very well kept...location is great...especially for Sea World visitors. 8 miles from Universal and Disney. Directions from hotel fact sheet really helped out. Granddaughter really enjoyed the fun boats and the Wii competition games.
Marriott Resorts are different from Marriott Vacation Club, Grande Vista is in the latter category. As a Marriott Vacation Club owner at Imperial Palm Villas near Grande Vista, I do know that MVC is at various stages of implementing Pre-Arrival Services at all Clubs.
The service is intended to help owners, exchangers and renters prior to arrival. First preference goes to owners occupying their home vacation club, but they strive to make vacations memorable. In that spirit, I'm confident that if you called the specific vacation club front desk 2 weeks to a month in advance, and asked for Pre-Arrival service, the associates will do the best to accomodate you within the framework of availability.