Very nice hotel. Some of the WORST CUSTOMER SERVICE that I've ever experienced. Not isolated to one or two hotel employees - it was several employees.
To put this in perspective, I've been a Marriott Plat for four years and a Starwood Plat for three years before that.
Definitely the worst customer service for a full service hotel that I've ever experienced.
Hi, we stayed at the HSB Marriott for Sprink Break 2009. We were very satisfied with the hotel in general. This was a last minute sprink break vacation. My daughter was 7 years old and she participated on all the activities they had planned for the kids during this week. She even took some of the tennis workshops they had - and the Andy Roddick court is great for kids. I also love the fact that the pool is heated. My daughter wanted to stay there even at night; and during two nights they even showed movies by the pool.
My husband enjoyed the golf too. I got a great rate back then and for the money it was well worthed, considering all the fun my kid had.
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