0 Replies Latest reply: Dec 29, 2008 10:33 PM by traveljedi RSS

Winter of Discontent

traveljedi Platinum
Currently Being Moderated
Well, as a 100 plus night customer I have to aggree with the vast majority that the new reward program changes have prompted me to add Hiltons website to my favorites and I hav already begun to search for locations close to my frequented locations. I know change is inevitable in almost everything we do but this change is likely to prove very detrimental to Marriott. I wish someone at the top would read these posts and reconsider before they go down this road of losing loyal customers by the hundreds or thousands based on what feels like a "bait and switch" over the last year.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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