You were a leader in changeing the image of the Time share industry. You need to take a good hard look at what your program changes are saying to your loyal reward/timeshare owners. You have devalued every owners unit by the changes to the rewards program. The two time shares we own with you are beautiful and should have gone up in value not down. Granted this view is not reflected in the resale market and your program changes will probably further erode their actual resale value. Are you looking at increasing the point values or allowing the nights stayed at your time share count toward the different reward levels.