0 Replies Latest reply: Apr 2, 2010 11:28 AM by shanghaijim RSS

Misleading

shanghaijim Gold
Currently Being Moderated
I am very disappointed in both the decision to devalue the reward points that I have accumulated and the very deceiving way that Marriott has announded the changes.   With the fifth night free announcement, you completely avoid the important disclosure that you are raising the pointe required for rewards.  You have damaged your brand with your most loyal customers and I am certain that it will prove to be a bad business decision.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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