We recently took a trip to the Grand Hotel on Mobile Bay. We booked our stay using our points. Now I understand this is a historic hotel but the accomodations were also "history". The first room overlooked the beautiful first floor roof of the hotel along with dead leaves etc.. We did get an "UpGrade" to a Bay View to a room with two dble beds. Dble beds? more like singles. We were also constantly reminded at the front desk that we were using our points for our stay. I never heard anyone else reminded if they were using visa,mc or cash! Sorry but I really felt ripped off! Now the price is increaseng. Imagine that. Pay more for more misery? I don't think so!