0 Replies Latest reply: Apr 2, 2010 11:29 AM by bahamaboy RSS

Town Place Suites not so SWEET

bahamaboy Silver
Currently Being Moderated
On a recent family weekend stay at the TPS in Doral FL, I was most disappointed when trying to claim my rewards for that stay. Upon check out everything was well and i was assured that i would be rewarded my points. However after 4 calls over a 2 week period and FINALLY speaking to a front office manager I got my points. The problem was (everytime i called) they read off the wrong Marriott Rewards Number associated with my account and i would give them the correct one. If we don't check, are we really rewarded with these points? Or do they ut them to ANY OLD ACCOUNT?

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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