0 Replies Latest reply: Oct 6, 2008 4:20 AM by globetrotting1 RSS

My Preferences Are NEVER Ordered or Honored

globetrotting1 Platinum 1 Reviews
Currently Being Moderated

Am I the only platinum member who has NEVER ONCE checked into a hotel and found the extra towels and foam pillows waiting for me, or even brought a short time later without having to call dowm and request them each and every time? 

Why does Marriott even go to the trouble of asking us to list our preferences if the hotel personnel is not even going to look at it, much less honor it?  This bothers me greatly and I kid you not... I have NEVER checked into a single hotel in my years of continued platinum status and had this taken care of.

Please tell me... Is it just me?

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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