19 Replies Latest reply: Aug 14, 2015 2:47 AM by doddsy69 RSS

Residence Inns

brklynrider Platinum
Currently Being Moderated

Why do Residence Inn hotels only give 5 points for every dollar instead of 10 like Marriott, Courtyards, et al?  I have not stayed at a Residence Inn since 2000 because of this.  What gives and why won't they change that policy?  I can't be the only one steering clear of Residence Inns espeically when most of these are located near if not next to other Marriott properties. 

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Residence Inns
    pipanale Silver 4 Reviews
    Currently Being Moderated
    I can't agree with your confusino more.  I travel up to a small town in PA 2-3X per month and have a choice of a Courtyard or a Res.  I'd much rather stay at the Res, but choose the CY becauseof points.  I essentially sacrifice sleep for points.  But then again...if given the choice, I think most of us would!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Residence Inns
    cigargenius Platinum
    Currently Being Moderated
    I have not stayed at a Residence Inn since prom night in 1991 because of the points trimming. They should change their policy and they would certainly gain more business from all of us.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Residence Inns
      702rugbyref Platinum
      Currently Being Moderated

      Lol..prom night in '91. Funny. I rarely will stay there because of the discount points myself.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Residence Inns
    traverriotter Gold
    Currently Being Moderated

    I agree with you that the reduced points at Residence Inns makes them a much less attractive option than Courtyards, that are usually nearby.

    However, my biggest reason for avoiding Residence Inns (and my biggest issue with hotels in the USA) is the lack of healthy breakfast options.  Basically they serve high-fat meat and high glycemic index refined carbohydrate, on plastic (potentially plasticiser rich?) plates.  True - there is usually a bowl of chopped melon - but usually it is half-frozen and unappealing to those who want a hot but healthy breakfast. 

    I cant be the only person who has an issue with the healthfulness of food in US hotels?

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Residence Inns
    sellitman Platinum
    Currently Being Moderated
    Carbs, carbs and more carbs are all most Hotels serve. I'd like to see something different every year too. Seems like whichever chain you use the most never varies their breakfast. 

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Residence Inns
    kahunapremier Platinum
    Currently Being Moderated

    RI is the leading extended stay brand of Marriott and because of that, the value they are giving, 5 points is what Marriott values the return at.

    Best thing to do is write and request at least 7 points per stay as I can't see 10 points per stay, but with Hilton Homewood Suites doing basically the "same" thing as RI, that might change.

    Also, breakfast at RI is rather good, stayed at MANY of them throughout my travels. They do have fruit, yogurt, varied cereals as well as oatmeal so there is variety. The ONLY thing it doesn't offer is omlets, but at the RI, an extended stay hotel, you can cook that yourself.

    Also, keep in mind that the social hours at RI are almost full featured meals-Managers Meals, which Hilton Homewood suites has copied.

    Competition is good for both brands of hotels, but RI does offer a nice return of value. Recommend you stay at the RI in East Greenbush-one of the best RI around.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Residence Inns
    travelcat Gold
    Currently Being Moderated
    I also would like to see more healthy options given for breakfast.  At least, better choices for yogurt and the addition of V8 juice.  All hotels understand the importance of having a good fitness center, but haven't gotten on board with food choices.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Residence Inns
    contessa Silver
    Currently Being Moderated

    Good question.  Wondered the same myself.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Residence Inns
    contessa Silver
    Currently Being Moderated

    Good question.  Wondered the same about the points system myself.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Residence Inns
    carat Community Manager Marriott Associate Silver
    Currently Being Moderated

    Good question, brklynrider.  I will reach out to our team to see if they can provide any clarity to this. 

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Residence Inns
    Jsucool76 Gold
    Currently Being Moderated

    I always assumed RI and TPS as well as execustay and executive apartments offered lower rewards because they were extended stay branded hotels and Marriott didn't want you to get too many points. lol.

     

    it is weird though, because it's not like the hotels are super cheap. I often see RIs for prices comparable to full service Marriotts.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Residence Inns
      ndn Platinum
      Currently Being Moderated

      Jsucool76, I would bet it is for differentiation and demand control. If RI offered 10 points, I would NEVER stay in a FFI or SHS property priced the same as RI in the same area. With only 5 points RI though, I sometimes DO choose to stay at SHS instead of RI.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Residence Inns
        Jsucool76 Gold
        Currently Being Moderated

        I totally get that.

         

        The draw of a RI for me is the 2 bedroom suites. Usually travel with between 3-5 people, so it's nice to have. I'll only ever stay at a RI if the price for the 2br suites is right.

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

        • Re: Residence Inns
          ndn Platinum
          Currently Being Moderated

          Oh I totally agree. The draw of RI to me is the door to the bedroom. My kid doesn't sleep in the same room as me, and getting adjoining rooms is a pain. For business stays, I used to have to choose between RI, FFI, and SHS sometimes, due to location of travel and price range. In my current position, I don't have to worry about that, and I stay almost exclusively at FS properties (JW, RC, Marriott). But in those previous companies, when traveling alone, I would often choose SHS instead of RI--only because of more points. I generally dislike FFI.

          (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

        • Re: Residence Inns
          702rugbyref Platinum
          Currently Being Moderated

          Most excellent point!!!!!

          (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

        • Re: Residence Inns
          jerrycoin Alumni Steward Platinum 60 Reviews
          Currently Being Moderated

          Jsucool76,

           

          These are wonderful points you have made here!  RI, 2-br suites are the "Mainstay" for me.  Even with just two, it makes a wonderful room to relax, have a meal, and have nice baths!

           

          Thanks for continuing to add a lot to MRI!

          (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Residence Inns
      702rugbyref Platinum
      Currently Being Moderated

      they are far from cheap and usually more in my experience.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Residence Inns
    lindseyh Community Manager Marriott Associate Member
    Currently Being Moderated

    Hi brklynrider! carat and team looked into this, and it turns out that the Residence Inn and Towneplace Suites properties are designed to cater to long term stay guests, which is they they only offer 5 points per dollar. Accordingly, their business model often allows for lower rates based upon the length of stay.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Residence Inns
    doddsy69 Platinum 8 Reviews
    Currently Being Moderated

    I Tended to stay at ri because I travelled with kids and the 2 bedroom option was great then had a think about it and the points I have lost over the past 5 years must be nearly 100000 so the last couple of stays since the kids are teenagers I've booked 2 rooms at other brands sometimes this works out cheaper than a 2 bed suite at ri and my points balance is rising

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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