It is sad when the Marriott starts pulling this gimmick on their customers. I went to book this hotel for 28 May through 2 June 2015. To my suprise, they had a room available using 180,000 points but added on a surcharge of 250 Euro per day (for the 5 days) if you wanted to book the room. This does not seem to be right to me when a room is available, it should be offered for the points only or they should not be offering the room up for points at all.
By the way, I am currently in the Maldives at the Conrad Hilton using points without the Hilton trying to gauge their customer with extra dollars to use their points. I will be posting some of my videos of this trip when I return to the states.
Community Manager - please advise on this new approach for charging extra for Elite members wanting to book a room with points.
The C-E Marriott is a top value redemption option as it's usually around €500/night, however it's clearly close to capacity right now as rates are at €699/night for your stay.
When you searched the hotel had evidently ran out of standard rooms for the nights but does allow redemptions against upgraded rooms at a fee and that's where your €250/night supplement comes from. As I say, there's evidently been a cancellation and a standard room has become available so if you're fast you should get it.
I have redeemed here twice at the basic 45k rate and have not needed to upgrade to get a room. However it does fill up and late May is peak, peak PEAK Paris tourism time. Paris is beautiful in May. But crowded.
The hotel is very aware of the MR program, and I was upgraded on arrival for both my visits, once to a Champs Elysees suite! It's a great property in the very best location. Enjoy!
It is not a gouge and as brightlybob said when a hotel runs out of standard rooms which points can be used for they offer the upgraded room at a nominal fee. We have used this and had wonderful success in arriving and being further upgraded which is always a treat. I have only experienced this in Europe with the monetary plus points option...in Canada/US when a hotel has no points rooms available you are out of luck.
Erk! €250 per night is not exactly a nominal fee but it is €9 per night cheaper than the normal cost of upgrading from a standard to a superior room.
I would try to avoid paying that however as this hotel is good at upgrading elites, even when full. Both of my redemptions have been in early September, another very popular period for Parisian tourism where rates all around Paris were high, and rates at the C-E Marriott over €600, hence why I decided to shoot for the C-E!
AND, right now, the C-E Marriott is still available for jasper100 chosen dates. Get reserving quickly, Jasp!
jasper100 thanks for the tag here and I'm happy to see brightlybob was able to provide some insight very quickly for you! Both Guidedog613 and brightlybob were right in saying that when hotels sell out of standard rooms for redemption they do allow for redemptions against upgraded rooms for a fee.
Now, did you get the room?!
Interesting. I went online again today from the Maldives for the Elysees Paris Marriott and the room showed it available for points for the standard room, yet when I went to book it, I got the message that room is not available for these dates. Yet they still have an offer for a room at the next higher level with the 250 Euros per day surcharge. Still does not seem right to me that on one hand they can offer the next higher level room with a high Euro surcharge yet availability for the standard room still shows without the opportunity to book with points. NathalieF brightlybob
Well, that's unusual!
II've just tried a dummy booking myself and found that although the standard room shows as available for redemption, as you say, try to reserve it and you get a red line! I can redeem the superior room though. On the other hand, if I try to pay for the standard room in cash it happily lets me pay.
THe fact that Marriott.com offers the standard room for redemption and then snatches it away suggests an IT glitch, so I'd call the Plat line to get this done, though this could be an example of the difference in definition between SPG/HH "last room availability" meaning "if you can pay for a standard room in cash, you can redeem for points" and Marriotts "no blackout dates" meaning "some standard room inventory is available every day of the year but NOT all of it."