0 Replies Latest reply: Aug 10, 2016 11:38 AM by NathalieF RSS

Who are the community managers?

NathalieF Community Manager Marriott Associate
Currently Being Moderated

The Marriott Rewards Insiders Community Managers not only moderate the posts and content within the community, but they are available to you for any questions or concerns you may have about the site or anything Marriott Rewards-related. The community managers are:

 

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NathalieF

melissaerb

lindseyh

carat

deannad

AndrewT

 

Feel free to @mention or send a direct message to any of them with your question.

 

It’s important to remember that the Marriott Rewards Insiders community is not Marriott’s primary channel for customer support. The community managers do, however, flag member issues and questions related to stays or the Marriott Rewards program to the appropriate customer support agents.

 

Contact Customer Care

For immediate assistance with your Marriott Rewards account, a recent stay or reservation, contact Internet Customer Support (1-800-450-4442) or Marriott Rewards Guest Services (1-888-236-2427).

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)