90 Replies Latest reply: Jun 4, 2016 2:02 PM by tommy_gunn RSS

Most & Least Favorite Concierge Lounges

phctourist Platinum 20 Reviews
Currently Being Moderated

During the past 15 years, or so I have been to about two dozen CLs.  most are good.  A few are superior and a couple really came up short.

 

The best was clearly The Amsterdam Marriott.  There was no close 2nd.  Other excellent ones were Marriott Rive Gauche, The Budapest Marriott at the Chain Bridge, Vienna Riding School Renaissance,  and Baltimore Harbor Renaissance.  These were all several cuts above the others.

 

I've only been seriously dissatisfied twice: the Charleston, SC Marriott, served really substandard food and the staff at the New Orleans Marriott in the French Quarter delivered very poor service..

 

Who else has some CLs to recommend or some suggestions as places to avoid?  What are your most and least favorites?

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
Amsterdam, Netherlands Marriott Hotels & Resorts Amsterdam Marriott Hotel
Budapest, Hungary Marriott Hotels & Resorts Budapest Marriott Hotel
Baltimore, Maryland, USA Renaissance Hotels Renaissance Baltimore Harborplace Hotel
Charleston, South Carolina, USA Marriott Hotels & Resorts Charleston Marriott
Paris, France Marriott Hotels & Resorts Paris Marriott Rive Gauche Hotel & Conference Center
Vienna, Austria Renaissance Hotels Imperial Riding School Renaissance Vienna Hotel
New Orleans, LA
Brussels, Belgium Marriott Hotels & Resorts Brussels Marriott Hotel
Copenhagen, Denmark Marriott Hotels & Resorts Copenhagen Marriott Hotel
Dubai, United Arab Emirates JW Marriott JW Marriott Hotel Dubai
Edinburgh, Scotland, United Kingdom Marriott Hotels & Resorts Edinburgh Marriott Hotel
London, England, United Kingdom Renaissance Hotels St. Pancras Renaissance London Hotel
London, United Kingdom JW Marriott Grosvenor House, A JW Marriott Hotel
Hounslow, England, United Kingdom Renaissance Hotels Renaissance London Heathrow Hotel
Cap d'Ail, France Marriott Hotels & Resorts Riviera Marriott Hotel La Porte de Monaco
Moscow, Russian Federation Marriott Hotels & Resorts Moscow Marriott Royal Aurora Hotel
Paris, France Marriott Hotels & Resorts Paris Marriott Rive Gauche Hotel & Conference Center
Philadelphia, Pennsylvania, USA Marriott Hotels & Resorts Philadelphia Marriott Downtown
Leeds, England, United Kingdom Marriott Hotels & Resorts Leeds Marriott Hotel
Seattle, Washington, USA Marriott Hotels & Resorts Seattle Marriott Waterfront
Copenhagen, Denmark Marriott Hotels & Resorts Copenhagen Marriott Hotel
Indianapolis, Indiana, USA JW Marriott JW Marriott Indianapolis
Cap d'Ail, France Marriott Hotels & Resorts Riviera Marriott Hotel La Porte de Monaco
Mexico City, Distrito Federal, Mexico JW Marriott JW Marriott Hotel Mexico City
Portland, Oregon, USA Marriott Hotels & Resorts Portland Marriott City Center
Berlin, Berlin, Germany Marriott Hotels & Resorts Berlin Marriott Hotel
  • Re: Most & Least Favorite Concierge Lounges
    randomname Platinum 7 Reviews
    Currently Being Moderated

    Ditto on Imperial Riding School Renaissance in Vienna!

     

    Palm Beach Garden Marriott just of I-95 was great a few years back.  We were there about a week ago and food offerings were lower quality (e.g., instant oatmeal vs. cooked as an example).

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    ks77 Gold 23 Reviews
    Currently Being Moderated

    I have to say the San Juan Marriott and Stelaris Casino has a very nice CL. It is on the PH level, (22nd floor). Has indoor and outdoor seating. Great views of the ocean and city. Good food and service to boot.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Most & Least Favorite Concierge Lounges
      cticm_travel Gold
      Currently Being Moderated

      Is that still open?  I was told Marriott last month that had closed all Caribean CL.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    iahflyr Platinum 26 Reviews
    Currently Being Moderated

    Off the top of my head in no particular order:

     

     

    I'm sure there are more, but these stand out right away.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Most & Least Favorite Concierge Lounges
      joshm Member
      Currently Being Moderated

      I like seeing Portland in that list of yours, IAHFLYR, Seattle too!

       

      An excellent thread to have started phctourist!

       

      I'm interested to read the perspectives of others in the community here.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    30marine Gold 1 Reviews
    Currently Being Moderated

    phctourist:

     

    My best Concierge Lounge are the Victoria Marriott Inner Harbour and the Seattle Marriott Waterfront.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Most & Least Favorite Concierge Lounges
      jerryl Platinum 2 Reviews
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      agree with the Seattle waterfront and great location also

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Most & Least Favorite Concierge Lounges
        30marine Gold 1 Reviews
        Currently Being Moderated

        jerryl:

         

        Cannot wait till I visit Seattle again, and stay at the Seattle Waterfront.

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

        • Re: Most & Least Favorite Concierge Lounges
          iahflyr Platinum 26 Reviews
          Currently Being Moderated

          Yep, the hotel is perfectly located and if you get the right room you have a huge balcony overlooking Elliott Bay.  Love the Market and Belltown as well.

          (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

        • Re: Most & Least Favorite Concierge Lounges
          jerryl Platinum 2 Reviews
          Currently Being Moderated

          me too all around one of my favorite US Marriott's. Great views, good location , great service and if you are taking a cruise to Alaska right across the street

          (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Most & Least Favorite Concierge Lounges
      n/a2 Platinum
      Currently Being Moderated

      Adding to the Sydney inner harbor post -- the CL was open 7 days a week and had a great selection of food and beverage and also features views of the opera house and harbor bridge.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    seanjaz Platinum 4 Reviews
    Currently Being Moderated

    Have to agree with Marriott Amsterdam being really good.   Marriott Berlin would give them some stiff competition though.  Also among the top, JW Marriott Shanghai.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    ssindc Platinum 42 Reviews
    Currently Being Moderated

    Hey there, phctourist, if you haven't seen this thread, you might be interested:

     

    Top 3 Concierge Lounges ?

     

    Cheers

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    paddyscherrer Platinum
    Currently Being Moderated

    2 thumbs up for Imperial Riding School in Vienna, this is confirmed

     

    1 thumb down for the Marriott Milan (but you can get breakfast in the full service restaurant anyway :-)

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    insidenji Gold 6 Reviews
    Currently Being Moderated

    I’ve seen many posts lately with references to lounges at Marriott properties; this one about most and least favorite is the most recent one so I thought I’d add to it.  Sorry this got so stinking long, I’ve been adding to it for months.  After reading all the posts I think it would be really, really nice to have information regarding lounge offerings somewhere online.  Like the price of alcohol, what constitutes a continental breakfast, those that offer points versus complimentary continental breakfast, generic description of food available in lounge, i.e. meat versus no meat for breakfast.

     

    Another reason for compiling this information is to point out the inconsistencies from lounge to lounge. Wouldn’t it be nice to know one could get a glass of wine for a set amount in EVERY lounge?  Wouldn’t it be nice to know that all lounges offered at least one hot appetizer and one cold appetizer each night (and different ones each evening), in addition to cheese, crackers, raw veggies, dips, etc?  Wouldn’t it be nice to know one could get bacon or sausage at breakfast in every lounge?  Wouldn’t it be nice to know which lounges were open Saturday and Sunday in addition to weekdays?

     

    The lounges are a great benefit and the staff members are typically wonderful; hard working and pleasant. It was pointed out in another post that there will always be someone who drinks three glasses of wine and only writes down one glass on the honor bar slip.  My solution?  Do away with the honor bar; all drinks are free.  Cheers!  And if that doesn’t go over at corporate Marriott check out the situation at the Seattle Airport Marriott Concierge Lounge below in my additional notes; this was the first time I’ve seen it.

     

    My ratings below are mainly for food and beverages in the lounges; all the hotels below were ones I’ve stayed at in the last year, mainly in my favorite city, Washington DC, and were good to great as far as room, staff, value, location, etc.  At the very least maybe these will help someone make a decision at which Marriott property to stay.  I hope people add to this with ratings of their own.

     

    Concierge Lounge Ratings                                           1=Terrible            10=Fantastic

    Food and Beverage

    Breakfast               Evening               Ambiance             

      1. Gateway Crystal City, Arlington, VA                            8/10*                      9                            9                    
      2. Marriott Marquis, DC                                                  10                         10                           1                    
      3. Marriott at Metro Center, DC                                       8/4*                        6                            6         
      4. Renaissance Arlington, VA                                         9                             9                            10                  
      5. Mayflower Renaissance DC                                       10                           10                          10                  
      6. Airport Marriott Minneapolis, MN                                 8                             8                            8         
      7. Marriott Rochester, MN                                               9                             8                            8
      8. Seattle Airport Marriott                                                9                             10                          9

     

    And a few extras:

    Springhill Suites Minneapolis, MN Airport                       10                                                        6

    Courtyard Washington Convention Center, DC                 8                                                        10

    Residence Inn Minneapolis/Bloomington, MN                   7                            6                            6                        

     

    Additional notes:

    1. This property in Crystal City remains one of my favorites when rates are too high in downtown DC and I’ve stayed there 7 times within the last year.  Breakfast in CL is pretty good; scrambled eggs, sausage, cheese, oatmeal, fruit, yogurt, cold cereals, breads and pastries, juice, coffee, etc.  And when the CL is closed on Saturday and Sunday AM you can eat for free in the hotel restaurant and either order from a menu or sample a FULL buffet consisting of an omelet station, grits, oatmeal, biscuits and gravy, two different kinds of potatoes, two different kinds of sausage, bacon, smoked salmon, fruit, yogurt, cold cereals, many different types of breads and pastries, cream cheese, peanut butter, various jams and marmalades hence the 8/10* rating; 8 for the CL breakfast and 10 for the restaurant breakfast.  The evening snacks are good as well; cheese, crackers, raw veggies, dip, good hot appetizers, (sometimes even two choices), cookies and brownies for dessert.  Wine is $7.00 per glass.  Elizabeth is the attendant most of the time and she is so friendly and sweet.
    2. The CL was huge with an outdoor seating area which was nice since I stayed there during the summer of 2014; the food options in the AM and PM were abundant, excellent, and varied, some of the best food options of all.  A glass of wine was $10.00 which I thought to be a bit steep. Unfortunately it was so crowded with lots of screaming kids, hence the poor rating for ambiance.
    3. I stayed at this property late January 2015 and it used to be my favorite, haven’t stayed there in years but the rate was reasonable so thought I’d try it again. The CL wasn’t open on Saturday or Sunday AM and I was given the choice of 750 points each morning or a coupon for a “continental breakfast.”  I asked what the continental breakfast included but the girl who checked me in wasn’t sure.  On Saturday morning I went for breakfast in the lobby restaurant and was told I could have any of the cold items; fruit, cereal, yogurt, juice, coffee, etc. but if I wanted any hot items like bacon, sausage, eggs, potatoes, or a custom made omelet I could “upgrade” and it would be an additional $6.00.  I settled for the cold items and it was okay.  On Sunday I went down, had a different waitress and she said I could have anything on the buffet; not sure if she just didn’t know the policy but I didn’t correct her (shame on me).  Maybe she thought I looked hungry.  Anyway, the hot items which weren’t very hot, included eggs, bacon, sausage, potatoes and I had some of each; again just okay.  Breakfast in the lounge Monday morning offered eggs, sausage, bacon, hot and cold cereals, fresh fruit, and different breads, muffins, and pastries.  So this one got an 8/4* rating; 8 for the lounge breakfast and 4 for the restaurant breakfast.  The CL in the evening didn’t have any raw veggies and dip, just cheese, crackers, a hot snack, and the wine was $8.75 a glass.   Dessert was cookies and brownies.
    4. I stayed at this property December 2014.  Both morning and evening offerings were very good but the best part was that the lounge overlooked the runways at DCA and east across the Potomac, there was a huge beautiful full moon rising one night and during the day I had a great view of planes landing and taking off; I was in heaven.  There was an attendant in the lounge during the evening who poured the wine rather than allowing me to pour my own; I didn’t really mind, the lounge wasn’t crowded and she gave me a good amount in each glass plus a little extra at the end of the bottle.  The cost per glass was $7.00.
    5. The Club Lounge (are most Marriott’s going toward “Club” rather than “Concierge”?) is great at this property, and I’ve stayed there 3 times in the last 5 months, next visit is scheduled over Memorial Day 2015 and I can’t wait. Breakfast is available on Saturday and Sunday as well as during the week and there are lots of good items available. Eggs, sausage and bacon, cold sliced meat like salami, and ham, oatmeal, cold cereals, yogurt, fruit, breads, pastries, bagels, muffins, milk, tea, coffee, etc.  In the evening there were two hot snacks; a little spinach turnover and a little chicken turnover, a mixed green salad, cheese, crackers, a couple of different dips like roasted red pepper and artichoke, and mixed nuts.  Desserts are fancy little cookies and pastries.  Wine at the honor bar is $7.00.  And Rudy, the attendant when I was there was efficient and very fun to talk to.
    6. I stay at this Marriott frequently when I have an early flight the next day out of MSP. The lounge has a nice variety of good cold food for breakfast in addition to hot scrambled eggs and either oatmeal or grits but no meat.  I can easy fill up on fruit, yogurt, an English muffin, and eggs.  In the evening there is a hot snack like little chicken sliders as well as a nice variety of raw vegetables, cheese and crackers. Typically there are cookies and brownies for dessert and wine is $6.00 a glass.
    7. I stayed at this hotel February, 2015.  Many hot items for breakfast, warm French toast with peaches, plain scrambled eggs with thin slices of ham arranged separately, and scrambled eggs with chunks of ham mixed in, oatmeal, fruit consisting of blueberries, blackberries, raspberries, pineapple, cantaloupe, and honeydew melon.  Lots of different cold cereals, a bowl of fruit with apples, oranges, and bananas, also blueberry and chocolate chip muffins, bagels, English muffins, and bread.  Hard boiled eggs, yogurt, coffee, tea, and milk.  The evening choices were chicken enchiladas and when those ran out there was a mushroom ravioli dish that was great; there was a roasted pepper soup that was equally yummy.  Cheese, crackers, raw vegetables, dip, mixed nuts, another mixed cracker snack option. Wine was only $5.00 per glass at the honor bar but the wine was a variety that had a screw top and while I’m not a wine snob I can’t believe Marriott is losing money by offering an honor bar wine at $5.00 a glass that probably costs them less than $5.00 a bottle. Dessert was a little disappointing with just a couple rather stale cookie choices.
    8. I stayed at this hotel in May 2015.  The Concierge Lounge was great in many ways.  The sign outside the lounge advertised hors d'oeuvres at night but one could easily make a meal out of what was offered.  There was a hot pasta and pork dish that was great, a tossed green salad and dressing, various cheeses and crackers; especially yummy was a port wine cheese, hummus, pita chips, salted peanuts, also slices of pork with a hot mustard sauce, raw veggies like broccoli, cauliflower, and carrots.  This was definitely more than light snacks.  I didn’t stay for the desserts but based on the other food offering they were probably pretty good.  This lounge had a solution to the honor bar dilemma of people being not so honorable.  Jennifer (who was GREAT) waited on everyone, took their drink orders, and delivered them right to their tables.  She filled out the honor bar slip so every drink was noted.  Wine was only 5 dollars a glass.  The lounge was not huge and was not overrun by screaming kids or people in stinky gym clothes.  I realize this “waitress” approach might not work for all lounges but it certainly seemed to solve the honor bar dilemma.  Breakfast consisted of scrambled eggs and bacon, oatmeal, cold cereals, fruit, muffins, toast, bagels, yogurt, coffee and tea.  I had a great experience in this Concierge Lounge.

     

    A note about breakfast at Springhill Suites; it was included in the room rate which was about 50 dollars less than the full service Marriott for the same night when I stayed there. The breakfast was actually better than many of the Concierge Lounges; eggs, cheese, sausage, bacon, yogurt, cereals both hot and cold, breads, pastries, and my favorite, little disposable packets of Nutella.  The property I stayed at had a small bar on the premises so I could enjoy a glass of wine the night I arrived; they also offered some bar-type food but I didn’t sample any of it.

     

    My all time favorite Courtyard on 9th and F in DC has some decent breakfast offerings in the Bistro and I always get a coupon for a complimentary breakfast for each day of my stay.  I usually have the breakfast sandwich; egg white, and Canadian bacon on an English muffin with some fresh fruit to go with it.  There used to be a Concierge Lounge open during the week and I think it might still be there but it’s been so long since I’ve there on a weeknight I can’t give any ratings or recommendations.  The rating of a 10 for ambiance includes the building, a stately old bank, the location, and the incredibly wonderful staff.

     

    I hadn’t stayed at a Residence Inn for a long time but stayed at this one in Minneapolis in May 2015. The evening snacks and breakfast were included in the room rate.  The snacks at night consisted of tossed green salad and dressing, and toppings such as shredded cheese, tomatoes, and bacon bits.  The only hot offerings were chicken tenders and mozzarella cheese sticks, both deep fried.  I don’t care much for fried food but I tried one of each and they were just okay.  I loaded up on salad and a couple glasses of wine.  The wine and beer were complimentary.  There were brownies for dessert also.  Breakfast consisted of scrambled eggs and sausage, a breakfast sandwich made up of Canadian bacon, egg and cheese on an English muffin, oatmeal, cold cereals, toast, fruit, and yogurt.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Most & Least Favorite Concierge Lounges
      paddyscherrer Platinum
      Currently Being Moderated

      great post, thanks! I am little surprised. Paying for a glass of wine in the lounge, even 10 Bucks? You got be kidding me. Every lounge in continental Europe I have been (many...) to offers free wine, and they are not counting (before you ask, 2 glasses max for me anyway). And the wine is not the cheap and ugly one, it is average quality wine, (I am living in the Palatine wine region, 400 kms from Burgundy and multiple visits to Napa valley, so I know what I am talking about).

       

      I have stayed in multiple Residence Inns, breakfast is quite ok, comparable to even some Courtyards, but the evening reception i some hotels sometimes is really low (well, it is free, so no complaints)

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Most & Least Favorite Concierge Lounges
        insidenji Gold 6 Reviews
        Currently Being Moderated

        You're welcome, paddyscherrer.  Yes, wine in a Marriott lounge in the US has a price.  Boo hoo.  The last international lounge I was in was in Sydney, the food was GREAT and the wine was no charge; would love to visit more in Europe.

        Also I see one of my words got censored; I should've used "twist" to describe the type of top on the wine in that lounge instead of that word that starts with an "s" and ends with a "crew".  Oh well I'm sure everyone probably knew what I meant.

        And yes, I agree, you can't beat free.

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

        • Re: Most & Least Favorite Concierge Lounges
          paddyscherrer Platinum
          Currently Being Moderated

          another reason why I am so surprised: In some Residence Inns (and Staybridge suites) they have sometimes evening receptions, and even here you get free beer and also wine. Positive mention: The Residence Inn in Alexandria, VA.

          (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

          • Re: Most & Least Favorite Concierge Lounges
            insidenji Gold 6 Reviews
            Currently Being Moderated

            Yes you're correct, the Residence Inn I was just at had that manager type reception and the wine and beer were no charge.  It seems just the full service Marriott hotels and Renaissance Inns or wherever there is a Concierge Lounge charge for wine, beer etc.  I think my suggestion of all drinks for free in all Concierge Lounges would be very nice.

            (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

        • Re: Most & Least Favorite Concierge Lounges
          phctourist Platinum 20 Reviews
          Currently Being Moderated

          All the lounges that I have been to, in Europe served free wine and beer.  In the US, I have been to a few hotels where the first glass was complementary, but that is all I've gotten here.  My understanding is that Ritz Carlton includes alcohol in their lounges but the lounge is not free for most guests.

          (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Most & Least Favorite Concierge Lounges
      joshm Member
      Currently Being Moderated

      Wow. Such detail. This is great.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    keglerbill Platinum 1 Reviews
    Currently Being Moderated

    Best ever -- JW Marriott in Seoul (the one in Gangnam, not the new Dongdaemun JW).

    Honorable Mention -- Budapest Marriott

    Honorable Mention -- Okinawa Marriott

    Honorable Mention (based on evening food quality) -- Key Bridge Marriott, Rosslyn VA

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Most & Least Favorite Concierge Lounges
      pluto77 Alumni Steward Platinum 25 Reviews
      Currently Being Moderated

      The last time I stayed at the Key Bridge Marriott (11/14), I have to say that I was underwhelmed.  The food in the CL was tolerable, and the lounge, like the rest of the property was pretty tired and dated looking.  Lounge staff were lovely however, and we enjoyed watching the rowing clubs out on the Potomac during breakfast (for anyone interested, the lounge is closed on weekends with breakfast served in the restaurant downstairs).

       

      My most favorite lounge would have to be the Prague Marriott, which is outstanding.

       

      Sometimes no lounge is better than a lounge.  I've mentioned this before elsewhere I think, but the Marriott in Freising, Germany (outside of Munich) has no lounge, yet the substitute offering is better than a lounge.  They gave us coupons for a free meal (delicious) and drinks (we had wine) in the lobby lounge with excellent ambiance and then breakfast is served in their spacious, cheery morning breakfast room with an enormous and varied number of offerings, all outstanding.  Costa Mesa Marriott and Newport Bayview Marriott, no lounge, but the complimentary breakfast buffet in their restaurant is superb and includes an omelette chef.  Same with Monterey Marriott.  Since the Costa Mesa and Newport Bayview properties are all suite properties, for me evening lounge offerings are not really necessary.

       

      Good to know about Budapest and Okinawa.  Both are on my travel list.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Most & Least Favorite Concierge Lounges
        iahflyr Platinum 26 Reviews
        Currently Being Moderated

        I'll second that pluto77, the Monterey Marriott buffet is wonderful and the omelet chef is very very fun.

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    etw Platinum 5 Reviews
    Currently Being Moderated

    Victoria Harbor is great, but probably the best one at the moment in my opinion is the one at San Francisco airport.

     

    Worst....University Marriott, Salt Lake City is right up there.  The staff was great, but the food was absolutely terrible, and almost every option was fried.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    2travelforever Platinum 1 Reviews
    Currently Being Moderated

    Ritz Carlton Philadelphia. Amazing.  Open every day. Breakfast, lunch, light dinner and dessert until 10 pm.  Food, drinks, view, and great service abounding.   

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    brightlybob Platinum 10 Reviews
    Currently Being Moderated

    OK, I'll play, giving this an international dimension...


    Exec lounges in the UK and Europe are not so common, so after about 600 nights staying almost exclusively at EU and UK Marriott's only those with Exec lounges feature here. So this is my view, somewhat coloured as an avid Beer drinker!

     

    1. London St. Pancras Renaissance... Strong breakfast offering with choice of full free breakfast in the restaurant, or the very good, but somewhat more restricted offering in the lounge. Lovely afternoon tea food with fab sandwiches and a wide offering of different teas. Lengthy evening food offerings and even longer beer/wine available all afternoon and evening till 11:30pm makes this easily the best exec lounge I've ever been to. But it comes with a catch, the lounge is called "The Chambers Club" and with that technicality it's not "actually" a lounge at all, so only Plats get elite access, Golds have to be in the much more expensive chambers wing to gain access. Hence for Golds this has to be the worst lounge in the world, as they don't get in, but for Plats, or anyone paying the extra for a chambers wing room, it's an absolutely top lounge!

     

    2. London Renaissance Heathrow... Breakfasts are quite good and evening offerings very strong, with a 4-hour beer and wine service. The revamp of the lounge and it's runway view push it well up the table. This hotel is easily available at £70/night inc parking and that's great value especially as the evening food really can be a full meal, and has been for me on a few occasions!


    3. Copenhagen Marriott... Breakfast is full offering in the restaurant at weekends, so that can't really be bettered. Evening food is good on hot but weak on cold choices. Alcohol is a 5 hour Carlsberg gutting session, pushing it way up the list

     

    4. Leeds Marriott... Good offerings at breakfast with lengthy and good evening food plus even longer beer/wine gives this hotel a very surprising place. Added to the fab restaurant and bar, makes this my favourite "value" UK/EU Marriott.


    5. Brussels Marriott... The hotel is situated only a minutes walk from the medieval city square and couldn't be more central. Rates are very reasonable and this ground floor lounge is open 7 days a week serving light breakfast and evening food, but in plentiful quantities and with free beer and wine to help yourself.

     

    6. Moscow Marriott... Strong breakfast in the lounge with free full breakfast to Gold/Plats in restaurant too mean mornings are unbeatable here. Strong evening food (easily capable of being a meal) and long beer/wine hours push it further up the list especially considering Moscow prices. It is however windowless so you don't see much of Moscow, though Moscow hotels are very expensive for food and drink so it does make this a top redemption venue for Gold/Plats.


    7.  London JW Grosvenor House... Good offerings throughout the day with breakfast, afternoon tea and evening food means even though it lacked free beer/wine it still figured well, though as I understand it, the new improved lounge may now offer free beer... WooHoo


    8.  Paris Rive Gauche... Good breakfast with strong evening offerings, lengthy free beer/wine. Closes on Saturday night only.

     

    9.  Dubai JW (old)... Weak breakfast (in comparison to the outstanding restaurant selection) but fair evening food with wines/spirits, albeit short hours. Far too few tables can however leave you standing.

     

    10. Edinburgh Marriott... Fair breakfast and in restaurant at weekends, long alcohol hours but somewhat limited food options means this one just scrapes into the top 10. All the same, it's good, the only reason it's at the bottom of this list is the rest re so much better.


    I've also sampled the delights of the lounges at Cardiff Marriott, Grosvenor Square Marriott, Leicester Marriott, Newcastle Gosforth Marriott, West India Quay Marriott and Windsor Marriott. All do breakfast and evening offerings but either due to short alcohol hours, uninspiring food, weekend closures or just events beyond hotels control have not ended up in the top 10. All do serve free beer so none can possibly be marked down as poor, which means I've never been to a poor lounge, but then so far I've only stayed at 3 North American Marriotts.


    Finally, I'm giving the Philadelphia Downtown Marriott an honourable mention as although it can't make the top 10 due to a lack of beer and weekend closure sans free brekkie, but when it is open the breakfast and evening food selections are very strong, much stronger than most in this list. And another honourable mention goes to the Marriott Porte Monaco as the lack of an exec lounge is compensated by this hotel via a free (small) minibar with beer, sodas and snacks, restocked daily. Book a Marina view room and wind down at the end of each day on the balcony with a last beer, Wonderful! Then there's full breakfast in the restaurant overlooking the marina. We sat outside and enjoyed our breakfast alfresco every morning. An excellent redemption option!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    Location Brand Hotel
    Brussels, Belgium Marriott Hotels & Resorts Brussels Marriott Hotel
    Copenhagen, Denmark Marriott Hotels & Resorts Copenhagen Marriott Hotel
    Dubai, United Arab Emirates JW Marriott JW Marriott Hotel Dubai
    Edinburgh, Scotland, United Kingdom Marriott Hotels & Resorts Edinburgh Marriott Hotel
    London, England, United Kingdom Renaissance Hotels St. Pancras Renaissance London Hotel
    London, United Kingdom JW Marriott Grosvenor House, A JW Marriott Hotel
    Hounslow, England, United Kingdom Renaissance Hotels Renaissance London Heathrow Hotel
    Cap d'Ail, France Marriott Hotels & Resorts Riviera Marriott Hotel La Porte de Monaco
    Moscow, Russian Federation Marriott Hotels & Resorts Moscow Marriott Royal Aurora Hotel
    Paris, France Marriott Hotels & Resorts Paris Marriott Rive Gauche Hotel & Conference Center
    Philadelphia, Pennsylvania, USA Marriott Hotels & Resorts Philadelphia Marriott Downtown
    Leeds, England, United Kingdom Marriott Hotels & Resorts Leeds Marriott Hotel
    • Re: Most & Least Favorite Concierge Lounges
      jerrycoin Alumni Steward Platinum 60 Reviews
      Currently Being Moderated

      brightlybob,

       

      Wow, some great choices, and here are a few notes to share with you:

      FH060017.jpg

      To relax from your own deck at Porte Monaco, (Cap d' Al), is really something special!  It's worth bringing your comped items back up to the room to enjoy the fantastic view!

       

      Agree totally, on Copenhagen & London JW, as well.

       

      Would like to also add:

       

      Mexico City JW

      Indianapolis, JW

      Seattle, Waterfront

      WDC, JW, the historic view is a wonderful experience!

      Portland Marriott, City Center.

       

      These places make traveling fun!

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      Location Brand Hotel
      Seattle, Washington, USA Marriott Hotels & Resorts Seattle Marriott Waterfront
      Copenhagen, Denmark Marriott Hotels & Resorts Copenhagen Marriott Hotel
      Indianapolis, Indiana, USA JW Marriott JW Marriott Indianapolis
      Cap d'Ail, France Marriott Hotels & Resorts Riviera Marriott Hotel La Porte de Monaco
      Mexico City, Distrito Federal, Mexico JW Marriott JW Marriott Hotel Mexico City
      Portland, Oregon, USA Marriott Hotels & Resorts Portland Marriott City Center
      • Re: Most & Least Favorite Concierge Lounges
        jerryl Platinum 2 Reviews
        Currently Being Moderated

        agree with you on Seattle waterfront. All around great place to stay

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

        • Re: Most & Least Favorite Concierge Lounges
          iahflyr Platinum 26 Reviews
          Currently Being Moderated

          SEA Waterfront has been a long time favorite of ours almost since it opened in 2003.

          (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Most & Least Favorite Concierge Lounges
        vertol46 Platinum
        Currently Being Moderated

        Agree about Marriott Cap d'Ail. Checked into the room and there were two bottles of champagne ... the one I ordered and the one hotel provided. Well, okay, two bottles of champagne! Picture from the opposite side of the marina, looking at the hotel.

        2014-09-18 19.54.46.jpg

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Most & Least Favorite Concierge Lounges
      joshm Member
      Currently Being Moderated

      So good, brightlybob!

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    jnewly Platinum 4 Reviews
    Currently Being Moderated

    Excellent CL at JW Marriott in Grand Rapids, MI and at The Henry, Autograph collection, in Dearborn, MI.  Both properties highly recomended!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    john_thai Platinum 8 Reviews
    Currently Being Moderated

    LOunge at the JW in Bangkok is great, particularly for breakfast.

     

    Lounge at the Marriott in Singapore, not so much

     

    Lounge at the Royal Garden resort in Pattaya is tiny. Only use is having a place to sit while you wait for your car.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    kilo Platinum 1 Reviews
    Currently Being Moderated

    The lounge at the Indianapolis Marriott East was disappointing to me, but the Oak Brook Marriott (Chicago area) was fantastic.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    ninabrackeen Platinum 23 Reviews
    Currently Being Moderated

    Marriott (new one) Dubai : Wonderful hotel and concierge lounge. Fantastic breakfast and evening reception, including free drinks. Staff here are outstanding. Got put on Concierge floor using a points redemption.

     

    Denver Marriott: Again, great lounge and nice staff on concierge floor. Saw guests walking out with full bottles of wine...not good guests... This is the downtown hotel near convention center.

     

    JW Hong Kong: Fantastic congierge lounge, food and service. Highly recommend. Excellent food.

     

    Renaissance HK: renovated concierge lounge is very good. Excellent breakfast with stunning views. Evening reception crowded but nice.

     

    Marriott Round Rock (Austin North) : Very nice concierge flow and lounge. Decent food and accommodating staff.

     

    Renaissance Amsterdam: Again, lovely staff and lounge. Very accommodating.

     

    Marriott Rive Gauche: I second all good comments above from contributors.

     

    Marriott Boca Raton: Great service and nice offerings. Lounge a tad on the small side.

     

    Marriott Park Ridge, NJ: Lovely lounge and nice offering. older hotel in good setting.

     

    JW Marriott NOLA: Stayed last August with son for a BTS shopping trip. Put on concierge floor and loved the lounge. It is small but well appointed, accommodating, and plenty of free food and drink. The breakfast was excellent.

     

    Marriott Marquise, NYC. had a great NYE week there with family. Was put in room next to lounge and sons (who are young adults) were given access to lounge. Had a fabulous experience with points redemption.

     

    Renaissance 57th st.n NYC: Pre christmas week getaway with son. Had a fantastic time and lounge is in a nice location. Drinks not free, but its on a cool floor in a boutique hotel.

     

    Renaissance times square: Love the lounge overlooking times square mall. However, at Christmas season it is usually rented out for private parties and closed to guests. Be forewarned. free breakfast there is excellent.

     

    JW Cancun: Lounge access is actually part of a "buy up" package that was not available the week I was there with my boys...but no problem, staff was fantastic. Restaurants were great and using a points redemption for 2 rooms we had fabulous rooms with stunning views, loved our cabana and had a memorable week. Note:  I checked out the casa magna and the Ritz, I would recommend the JW of the 3 properties.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Most & Least Favorite Concierge Lounges
      joshm Member
      Currently Being Moderated

      Another wonderful and thoughtful contribution to the thread.

       

      Thanks for taking the time to share.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    nacho Platinum 2 Reviews
    Currently Being Moderated

    My favourite lounges:

     

    Dulles Airport Marriott (the only US lounge on the list)

    Cologne Marriott

    Heidelberg Marriott

    Leipzig Marriott (they let us eat breakfast at the restaurant)

    Courtyard Sha Tin Hong Kong (improved food offerings drastically since it's opened)

    Leicester Marriott (enough hot dishes) but replenishing food is rather slow

    Shanghai Marriott City Centre - impressive spread, flagship lounge

     

    No go lounge:

    Bakersfield Marriott - no hot food, cocktail hours is salad and cheese.

    Copenhagen Marriott - in general this hotel is my no go because from check-in to check-out it's like they are doing me a favour letting me staying there.

     

    The rest I didn't mention are ok

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    semgal71 Platinum 4 Reviews
    Currently Being Moderated

    BEST:  Charleston Marriott Hotel       Wonderful newly refurbished lounge on the 13th (PH) floor.  The evening service is fantastically good -- the food/beverage/catering department really outdoes themselves.  Nice big outdoor terrace with a view of the city (but noisy).  They seem to like a "theme" -- i.e., Italian night/Mexican night, etc.  Beautiful vegies and salads everynight, excellent cheese/cracker selections and smoked salmon.  Really.   The only downside is the occasional guest who thinks it's ok to bring along 4 kids who act like they have never had a meal before.  And then they trash the place (don't pick up after themselves) and leave.

     

    WORST:   Renaissance Asheville Hotel     It's the WORST because it isn't there anymore.  It's been closed.  Yep - there is a "Concierge Floor" but no Concierge Lounge.  "Too many Golds and Platiniums using it and not enough room".  And this is a HOTEL with banquet facilities?  Sounds like another Marriott "cheap skate idea" like the Residence Inn Mix that is supposed to be a good deal for the guest.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Most & Least Favorite Concierge Lounges
      phctourist Platinum 20 Reviews
      Currently Being Moderated

      Good to hear about Charleston.  The old lounge was one of my worst three and was a factor in my decision to start this conversation.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Most & Least Favorite Concierge Lounges
        semgal71 Platinum 4 Reviews
        Currently Being Moderated

        Yep - the Charleston Marriott really turned itself around.  They even had smoked salmon, various nice deli boards (meats and cheeses/grapes/etc.) as well as several hot selections -- empenadas, quesadillas, fresh guac and salsas, etc. etc.  Nice BIG plates, real silverware.  Put it back on your "good" list!

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Most & Least Favorite Concierge Lounges
      brightlybob Platinum 10 Reviews
      Currently Being Moderated

      Well, semgal71 I guess you win the prize for identifying the worst lounge, the one that's been converted to a guest room! I guess by the sounds of it the Ren Ashville has too many elites and wants to reduce the numbers staying. Cutting out the exec lounge should do the trick!

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    moonflower Platinum 13 Reviews
    Currently Being Moderated

    Since the new Lounge was installed on the ground floor the Grosvenor House in London it is one of the most stylish and spacious I have found. The Lounge at West Quay in London Docklands is very pleasant with nice views and weekend service. The surprise is perhaps the Regent's Park, London where the fit out is a bit dated but very pleasant. The service at Maida Vale, London is always good. The Lounge at Cardiff is open at weekends and well stocked.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    semgal71 Platinum 4 Reviews
    Currently Being Moderated

    The new Buffalo Marriott is supposed to be a smashing success -- I haven't been there yet but will be in June. However, the Concierge Lounge there is called the "M Club" -- supposedly where Marriott is going now in their high-end properties.  It is the old C.L. idea, but located on the main floor, and non-elites can "pay admission" to use it.  Not so sure about that idea.  Has anyone been to an "M Club" yet?

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Most & Least Favorite Concierge Lounges
      brightlybob Platinum 10 Reviews
      Currently Being Moderated

      Non elites have always had the opportunity to pay for access to the CL, by paying for a concierge level room! Admittedly that requires both forethought and the ability to eschew the cheapest rate that most of us dive straight into, so now that the lounge will become a checkin upsell, I do expect more guests to be tempted on arrival, though I suspect much will depend on the price.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Most & Least Favorite Concierge Lounges
      rlswider Platinum 7 Reviews
      Currently Being Moderated

      Was at the  Buffalo m club this weekend  5/28-/16 - 05/30/16 It was very nice --- breakfast was the buffet just outside door sit in lounge to eat   ---  I like the concept and the attendants especially Osman where very nice 

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Most & Least Favorite Concierge Lounges
        semgal71 Platinum 4 Reviews
        Currently Being Moderated

        Going to this Buffalo Marriott Harborside Hotel next week for three nights -- will file my report on the M Club in a few weeks!   Can't wait!

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Most & Least Favorite Concierge Lounges
    Platinum 28 Reviews
    Currently Being Moderated

    (Hotels in the United States - Major City properties)

     

    Easy choice - all in the same city  (New York City - Manhattan)- located a few streets from each other:

     

    Favorite: 

    JW MARRIOTT ESSEX HOUSE

    Pros: Open Seven Days, very large selection.

    Cons  Not on concierge level (not even sure this property actually has a concierge level)

    MARRIOTT EAST SIDE

    Pros - Size and food selection - one of the larges CL's in U.S.

    Cons - closed on weekends - not on CL Level

     

    Least favorite and (my opinion) worst in the U.S.

    MARRIOTT MARQUIS TIME SQUARE

    Pros: Good location on a CL level - open 7 days

    Cons - Don't have the  energy to tell you all the problems with this CL - read other blogs

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Most & Least Favorite Concierge Lounges
      phctourist Platinum 20 Reviews
      Currently Being Moderated

      I like the East Side and have never stayed at the Marquis.  The hotel looks like a zoo, with all that goes on there.n  I would like to try the Essex House, but I now tend to stay in Brooklyn, near my son.

       

      Interestingly, the resurrection of this thread has featured lots of good words about new lounges in Charleston and NO, which I had  listed as my two worst when I started this thread.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Most & Least Favorite Concierge Lounges
        Platinum 28 Reviews
        Currently Being Moderated

        With apologies to the Time Square Marriott Marquis (it is a well run hotel - except the CL) referring to it as a zoo is actually flattering.

        Most are familiar with term "this place is as busy as Grand Central Station"......The term should replace "Grand Central Station" with "The Marriott Marquis"..............There is only one reason to get caught in that crowd and that is trying to get to a Broadway Theater!!!!