My Marriott sign- on page tells me it's MegaBonus time and I can earn 25,000 points, but when I click on the line or go to the promotions section, it says I'm not eligible for the promotion. I'm registered as a points earner not a miles earner, so what gives? Anyone else having this issue?
No, I got registered fine. I'd call Marriott Rewards and see what's up. I had a problem when I went from gold to platinum, and everything seemed to be messed up with my account. It showed up as platinum when I looked at my account online, but it was showing up as gold on Marriott's network at the hotels, etc., and nothing was working right with my online account. So I called them, and they fixed some glitch for me.
This doesn't sound right, and I'm happy to help! Shoot me a direct message that includes your Rewards # and a way to reach you. From there, I'll get your information to the team and they can investigate the issue as well as provide support to you directly.
I am glad things worked out for you amorgreg. I would like to say that Marriott does a great job with their Megabonus promotions. The great thing that is that you can register anytime during timeframe, and get credit for all stays. I just had a horrible experience w/ Southwest Airlines on a 3 month promotion. No credit until you register, no notice of promotion. After being a member of their rewards program for over 30 years, leaves a bad taste. . Southwest should take a lesson from Marriott !!!! Keep up the great work.