So that I can get the elite nights at beginning of a year instead of the middle of the year? My current anniversary is somewhere in April I think, but I do my travel mostly in March every year. I understand the concept that it will roll to next year, however, it will help me a lot when I can get the elite nights in the beginning of the year instead of middle of the year. It just doesn't make sense that the card resets at beginning of every year, but I won't get my benefit until mid of the year.
Also, I am not interested in Ritz Carlton card either.
I tried to call 1-800-321-7396 million times now, and I can't get hold on an real person. The voice system will transfer me to application, and application center will tell me to call 1-800-321-7396. This is totally wasting of my time.
Welcome to the Insiders forum.
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Regarding your post, I'm happy to get this information to our team and have a specialist reach out to you directly. Just send me a direct message with your Rewards number, a way to reach you, and I can get the process started!
Hi @w_rhyme, sorry to hear that you're dealing with this frustrating situation!joshm and our team looked into this and unfortunately our team cannot access your credit card amount. This is something that Chase will be able to help with. I hope you can get this sorted out soon!