3 Replies Latest reply: Feb 18, 2015 11:12 PM by Jsucool76 RSS

How to change credit card anniversary

w_rhyme Silver
Currently Being Moderated

So that I can get the elite nights at beginning of a year instead of the middle of the year? My current anniversary is somewhere in April I think, but I do my travel mostly in March every year. I understand the concept that it will roll to next year, however, it will help me a lot when I can get the elite nights in the beginning of the year instead of middle of the year. It just doesn't make sense that the card resets at beginning of every year, but I won't get my benefit until mid of the year.

 

Also, I am not interested in Ritz Carlton card either.

 

I tried to call 1-800-321-7396 million times now, and I can't get hold on an real person. The voice system will transfer me to application, and application center will tell me to call 1-800-321-7396. This is totally wasting of my time.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: How to change credit card anniversary
    joshm Member
    Currently Being Moderated

    Hello w_rhyme,

     

    Welcome to the Insiders forum.

     

    As you have done here, the Insiders forum is a great place to share and inquire to a community of well versed and experienced travelers that also know the ins and outs of the Rewards program. From travel experiences to photography, insights, recommendations, and fruitful travel conversation, the Insiders site is a wonderful place.

     

    As you explore the page and look to post, I recommend you take a peek at our Getting Started Guide. It contains useful information and tips on how to optimize your experience with the page!

     

    Also, Don't hesitate to reach out to me (joshm), lindseyh, or KatieC with any questions or concerns you have about the program or the site. We make up the community management team for the forum!

     

    Regarding your post, I'm happy to get this information to our team and have a specialist reach out to you directly. Just send me a direct message with your Rewards number, a way to reach you, and I can get the process started!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: How to change credit card anniversary
    lindseyh Community Manager Marriott Associate Member
    Currently Being Moderated

    Hi @w_rhyme, sorry to hear that you're dealing with this frustrating situation!joshm and our team looked into this and unfortunately our team cannot access your credit card amount. This is something that Chase will be able to help with. I hope you can get this sorted out soon!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: How to change credit card anniversary
    Jsucool76 Gold
    Currently Being Moderated

    Try posting something on Chase's facebook page or @ChaseSupport on twitter. They were always my go to for customer service with chase before I got access to JP Morgan Priority Services. They're very quick, and you get everything in writing (always a plus for me)

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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