4 Replies Latest reply: Jan 26, 2015 8:37 PM by lindseyh RSS

Marriott vs. Ritz-Carlton Rewards

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I was wondering whether the two programs are the same in terms of customer service reps. That is, are the customer service and rewards representatives shared from one pool and then just target the service or message based on the customer? Or do the two programs have different employee pools supporting the respective customers?

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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