Last year I was very close to reaching gold status but in Q4 I could not travel much and I was still missing a couple of nights at the end of the year so I didn't reach gold status.
Now I've heard from several colleagues of mine that they have been offered a gold status challenge, where they get temporary gold status for 3 months and if they have 6 stays during this period they get to keep the gold status for 2 years.
I haven't received a similar offer, but I would really like to participate in this promotion.
Does anyone know how can I participate?
Thanks in advance,
Hey j.robi, fantastic questions!
If you haven't already been offered a Gold Status Challenge, you can request one by going to the "Contact Us" tab in your Marriott Rewards account. From there, you can email the Marriott Rewards team and ask that you be signed up for the Challenge.
I can also look into what the best phone number for you to call is if you'd like. Just let me know where you'd be calling from and I can look into it!
thanks for the tip. I have called the rewards customer service yesterday evening (Europe time) and they said that they have registered me for the promotion and I should see it on my account within an hour. It is now morning here and I can still not see any change on my account.
I'm about to check out from a Marriott hotel and I would like this stay to be included in the promo.
I tried to call the rewards number again but they are closed now.
What do you think I should do now?
Hey j.robi, if you'd like, go ahead an private message with your Rewards number and the best way to contact you. I can pass it on and have a member of our team look into your questions for you. Thanks!
thank you for offering your help. I have talked to a very nice lady today on the Marriott Rewards line and she has confirmed that the promotion has been enabled and my recent stay will count as well but for some reason it doesn't show up on my account.
Anyway, thanks for following up on this one.