Hello, I am newly Plat as of December. One of the biggest benefits I was looking forward to was Silver status on United via Rewards Plus. I don't fly UA often, but do have a flight booked 2/13. I signed up for RewardsPlus today to authenticate my Plat status and the message said I should check my UA account on 2/28 for confirmation.
That's 7 weeks away! And obviously after my flight. Why does this take so long? I suppose UA wants it to take affect on March 1, when most airlines recalibrate their rewards systems. This is very frustrating.
Has anyone had any luck in getting UA to process this faster? Was really hoping to have Silver for my flight mid-Feb. Thanks!
I don't recall that it took that long. I signed up for it last year (June?). It seemed that it went into effect almost immediately. I was able to take advantage of my Silver status on a flight in August. Not a lot of benefits, but I did get a free upgrade to Economy Plus.
I'd check back on a weekly basis. I would expect things to be updated well before your trip.
Spouse and I both got first class upgrades on our last flight. I am a silver only because of Marriott, and he has no status at all. And we weren't even on the same reservation. Gate agent saw our last name and figure out we were together, and she upgraded us both. I've actually gotten a few upgrades in the last year here and there on routes in and out of ORD and in and out of MCO.
Any chance of us lowly Gold's getting anything out of the United partnership? No I know the answer is absolutely not, just thought I would stir the pot again. Actually, UA has become one of my least favorite airlines anyway way behind AA, DL, and AS. I just couldn't not say something, its in my nature.
My United Mileage Plus Account is reading that my Premier Silver Status expires January 31, 2015. If Marriott does not update account until February I will be without Rewards Plus benefits from January 31 - whenever in February Marriott confirms with United that I am eligible to continue receiving benefits via Rewards Plus.
Any assistance you can provide here?
Hi jakeal, sorry for the delay on this one! The renewed United status should have begun on Feb. 1, after the old one expired on Jan. 31. If there's seems to be lag with this transition, let me know and I can get a phone number for you to call and sort it out.
Here is what another thread had for the UA/Marriott number:
Rewards Plus Desk which is 1-866-316-6173. The agent I spoke with at the Rewards Plus Desk explained to me there was a system glitch and a large number of Marriott's Platinum Elite Members accidentally fell to General Membership. She was able to update my account immediately and I'm back to Premier Silver Status.
Thanks IAHFLYR! I just called the number...I have to say the person was not the friendliest but she did say it would be fixed in 3-5 days...so I guess I'll have to wait and see. Thanks for your help! I will say I was impressed that someone answered the phone immediately...no automated system.
My upgrade to United Silver was done in about 2 days..I enjoy the free Economy Plus Upgrades with extra legroom as well.. and the Free Checked bag..I was also Upgraded to First Class with my Silver United Status recently once from PHL to ORD and once from ORD to ATL..Its a nice benefit..Thanks United & Marriott.