I was Gold status in 2014 and just made platinum at the end of December. For the current Megabonus set to expire Jan 15, I had a 15 night goal (with 25K bonus) as a gold member when I registered in the fall. I have carefully planned my travel to make that goal. Today when I looked at my account, my progress bar says I need 20 nights to get 40K bonus. I can only assume this changed because of my change to Platinum last week. But I am pretty ticked off because at the time I registered I was given the 15 night goal and planned accordingly. Now it is too late to reach the 20 night goal by the 15th. Do you think I have any recourse here?
All you'll need to do is call the MR customer service line before 1/15/15. I've spoken with the CS reps several times and they will be able to change your current MegaBonus. It is important that you call before it ends. The recommendation each CS rep has given me it to call a few days before the 15th.
Even if you had initially received the 20 night bonus, you could still call to make the change.
One thing I would do befor calling is to double check your offer. It's possible you have an offer that earns 25k at 15 nights and then and additional 15k points for reaching 20 nights.If that's the case, you'll be fine. Otherwise a call to the MR Platinum line will sort things out. Just don't wait until the promotion is over.
Good luck, and let us know how things work out.
I've given up on the rhyme or reason on the megabonus offers. In the past if you were low level or weren't traveling much you'd get a lower offer - or could get it changed to one (such as stay 2, get 1 cert). I'm LTP, my travel has decreased significantly (due to bizness & finances being down - I'm self-employed) & I always get a high # of nights & points offer. It's obviously not because Marriott is paying attention to my stay pattern. Of course now that they're not doing the Stay 2, get 1 Night, I'm pretty much toast/get nada/bupkus on the megabonus offers. Ironically enough, back in my F500 corp travel I would have qualified for them but back then Marriott didn't really do the megabonus offers. Now that they do my travel is less. Ah well.
I did not get any Megabonus for the spring. The funny things is I had a FAll Mega bonus that if I stayed 18 nights in 3 months by 1.15.15 I would get 30K points. I achieved the 18 nights in December and this was my first megabonus achieved in 5+ years. So I guess this may have played into my not getting a Spring? Oh well... it was like found points for me but I will say it influenced my decision to stay at marriotts when I had other options
mybnj, call MR customer service. Many of us have found (for reasons unknown) that we were omitted from past bonuses. All it took was a phone call to get signed up. It might help to review the offers out there for the upcoming period. That way you can ask them to sign you up for the offer best suited to your travel plans.