I stayed at RI - West through most of JUL. My boss is a demon so I never got to even smell the food at the hotel but otherwise found the hotel to be reasonably pleasant.
I did find the air units kicking on and off to be disturbing. But as noted the staff was very friendly and helpful.
In all: I would stay here again on another business trip
I found the Residence in in Lansing to be the best option of all the Marriott properties. TV's were High Def, food was OK, rooms were clean, staff were very frendly and helpful. Did not have the same experience at the Courtyard. Didn't even stay at the Marriott as it seemed to be a bit outdated which made it overpriced