Now here's something you don't see every day.
I have one last cat 1-4 certificate (from last year's MegaBonus) this will expire in late March 2015. I asked to have it extened until the end of June since I have specific plans for it. Not only did I get the date extended until 12/23/2015 (an entire year from today), but what was once a cat 1-4 cert is now showing in my account as a cat 1-5. Now that's what I call an unexpected bonus. I might have to revise my plans for this certificate.
The folks at MR customer service have always treated me wonderfully, but this one really surprised me.
Message was edited by: bejacob
Wonderful news to read, did you name drop (erc) or what you smooth talking fella??
I wasn't sure whether mentioning erc would help or hurt knowing his reputation for rabble rousing.
I was just my usual charming self and requested something simple. Better to ask for something small and get more than you expect rather than try to demand something huge and get nothing.
Boys, boys, you're setting off my erc-o-meter again. Now whereas I appreciate excellent customer service like above, as much as the next guy, and a Cat. 5 cert is geometrically worth more than a Cat. 4, let's not go all weak in the knees.
If we start doing back flips over things granted that once were taken for granted (Certificate value), The Man has already won - Rabblerouser's Manual, paragraph #5. Agreed; every victory, however small, should be celebrated, but stay the course, The Man is planning great surprises for us in '15 and we'd better be ready . Hup, hup