I have not received my free night for this year based on this credit card.
Is this another perk taken away?
I did receive some stupid email that I received x nights toward my Elite status but I am Lifetime Plat so that makes no sense and they need to upgrade the selection criteria when sending emails, etc.
NathalieF I want my free night even at a Cat 5 hotel!
If this was taken away recently, you need to be upfront w this so we have the opportunity to take whatever needed action... Like dropping you.
First off, great to hear from you again, really miss your European travel expertise, hope all is well.
Second, I received my annual certificate a couple of weeks ago, so the program is still intact. It sounds like a call to Chase might be required, perhaps it somehow fell through the cracks.
Stay in touch.
And while they're both called Signature Visa, only the premier card scores the free night upon the anniversary date. From the Marriott Rewards TAC: "Please allow 6 to 8 weeks from your account anniversary date for your Anniversary Free Night Stay E-Certificate to be automatically deposited into your Marriott Rewards Account."
Thanks, Erc! Had to cancel this year's trip due to work commitments.
I don't know if is a coincidence or what but I received an email today that my free night has been deposited to my account.
But, curiously it is only valid between November and May. It used to be a year and when I extended last year's certificate, it was for a full year.
Thank you all for your replies.