be very careful what you believe the staff tells you. we went 2 days with no room cleaning, we were promised an upgrade--never happened, could not use points ,paying 500plus per day , staff unresponsive--spread the word about Harbor Beach
My wife and I have stayed at the Harbor Beach Marriott in Fort Lauderdale many times, enjoyed the spa and the cabanas on the beach. Always memorable, never a complaint. Consider reporting the service delivery issues you experienced to Customer.Care@marriott.com
We were at Harbor Beach Marriott June 08. Had three rooms, one for points, two paid. Received upgrades for all three; one upgraded to large suite. Found the property well kept with plenty to do, and staff was exceptional.