We will be in Nashville for a conference in November and would like to get opinions for staying either at the Gaylord Opryland Hotel or the Inn at Opryland. We are platinum members and would like to know: 1) Is breakfast complimentary to Platinum members at the Gaylord? 2) Is there a club lounge for Platinum members at the Gaylord? 3) Is there a complimentary shuttle to town from the Gaylord? Essentially, are there any perks for Platinum members at the Gaylord?
Are there any perks for Platinum members at the Inn at Opryland?
We were just at the Gaylord opryland. I would definately stay there over the Inn. you can check in faster at the elite line. There was some confusion at check in about the breakfast coupon for platinum members. There is noconcierge lounge here's there is a shuttle that will take you downtown for $20 round trip. We used uber. A manager called our room and said it wasn't a benefit at their hotel but she slipped a coupon for two free meals under our door. You should also get a gift (bottle of wine,fruit and cheese plate) or points. Really good customer service here. The best rooms are in the magnolia area, we were upgraded due to platinum. Just like any other Marriott if you want an upgrade be sure to ask at check-in, you won't automatically get it.
To clarify: Because Gaylords are domestic properties, the Platinum arrival gift is 500 points or a $10 food/beverage coupon. The 500 pts or food/drink amenity is for int'l properties.
Most Gaylords are categorized as resorts, so free breakfast or 750 points does not apply in lieu of lounge. The manager who slipped the 2 free meals chits under your door was doing you a favor, as she wasn't required to do so.
Since the resort fee includes internet & Gaylords typically don't waive resort fees, hoping for an upgrade is about all one will get with Gaylords. Agree that most will need to ask at check in (like other Marriotts), as doesn't happen automatically.
Gaylord Opryland is classified as a resort, but it doesn't look like the Inn at Opryland is classified as one, so there "might be" cont'l breakfast or 750 points there in lieu of lounge. Same re: free i-net if there isn't a resort fee. However, given Gaylord properties seem to be exempt from most Marriott elite bennies & The Inn is considered Gaylord, might want to get further clarification on the brekkie & free i-net aspect.