28 Replies Latest reply: May 18, 2015 10:58 AM by ramoneur RSS

Own drinks in Mini Bar

sg1974 Gold
Currently Being Moderated

Hotel fines guests who store their own drinks in the mini-bar - Telegraph

 

Has anyone encountered this on their travels?

 

erc remember when you request a fridge in your room be prepared to pay $35!

 

This is just yet another potential charge to be aware of before finalizing your hotel bookings.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

Location Brand Hotel
Las Vegas, Nevada, USA
  • Re: Own drinks in Mini Bar
    iahflyr Platinum 26 Reviews
    Currently Being Moderated

    We always put some wine or food in the min bar if there is no refrigerator in the room so this not good news.  The few times we did not have either a mini bar or refrigerator we just use the heck out of the ice machine keeping the stuff cold by putting it in the laundry bag (always travel with a spare plastic bag) and keeping it on ice wrapping it in a used bath towel.  

     

    I knew I didn't like Las Vegas for a reason now I know what it is!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Own drinks in Mini Bar
      eb5147 Alumni Steward Platinum 7 Reviews
      Currently Being Moderated

      Yep.  In 2005, I went to a convention in LV being held in the Flamingo.  When leaving, we looked at our bill and they were charging at least $5 for a bottle of water and it was on everyone's bill.  Everyone was asking for a bill correction.  Our group had purposely walked to a nearby convenience store to get several bottles of water so we wouldn't have to drink their water, the the unopened bottle was still on the desk.  That group never went to the Flamingo again.  The next year was at the Hard Rock Hotel.  I don't remember whether Hard Rock had just bought it (I think that's the case) or just sold it.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Own drinks in Mini Bar
    jm1991 Gold 3 Reviews
    Currently Being Moderated

    Many small hotels always have fridges and microwaves,  I don't get why big hotels don't. But if there is no fridge in the room and I have beverages I always fill the sink with ice and stick them in there and have extra ice in the bucket to refill. Ive read that some hotels charge you for keeping stuff in the mini bar or even tampering with.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Own drinks in Mini Bar
      eb5147 Alumni Steward Platinum 7 Reviews
      Currently Being Moderated

      I've heard about the tampering charge, too.  If it's even opened, it's assumed something was taken.  It seems like that happened to us in Toronto years ago.  I'm sure it did.  I complained and that day while we were gone, they gave us a beautifully wrapped basket of fruit and a Hershey's chocolate cookbook, along with a certificate that said "Favorite guest of the day".    Talk about good PR!!!   

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Own drinks in Mini Bar
    pluto77 Alumni Steward Platinum 25 Reviews
    Currently Being Moderated

    I've not encountered it.  Very inhospitable in my opinion.  Just put a (non-mini bar) mini fridge in every (full service hotel) room and forget about it (yes, if hoteliers still want to set a bottle of water on the desk with a $5 price tag, go ahead, just make sure it gets dusted off for the next guest ), mini fridges being far less of a hassle than ice buckets (hard to keep leftovers in an ice bucket with melted ice anyway ).

     

    Properties that treat their guests well by providing them with utilitarian items (like a mini fridge) that are useful rather than annoying (like the rip off mini bar that no one dare touch or risk being fined/charged, sometimes even being fined/charged without touching it ) will reap dividends in repeat business.

     

    The complications of the vexatious mini bar.  It should go the way of the Dodo bird.  Who wants or needs it?

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Own drinks in Mini Bar
      shashack Platinum 4 Reviews
      Currently Being Moderated

      Well said!

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Own drinks in Mini Bar
      californian Platinum 37 Reviews
      Currently Being Moderated

      I think that full service want you to use and pay for that service.  I stayed at a Marriott that had no ice machines and no fridge.   I asked about a fridge and was told yes for $35.  So you had to call room service if you wanted ice.  They did put 1 bucket if ice in the room in late afternoon but it usually melted before I needed it.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Own drinks in Mini Bar
        pluto77 Alumni Steward Platinum 25 Reviews
        Currently Being Moderated

        I'm sure they do, however who consumes that stuff?  And at those prices?  How many more  happier customers would they have with a complimentary, empty in-room fridge as opposed to those happy with the "be very afraid careful... be very, very afraid careful" mini bar?  I think the smarter revenue is on repeat, happy customers (I like the booby trapped mini bars,  no ice machines and/or $35/night mini fridges about as much as I like the CY Bistros and - oh ya, no more lobby coffee).

         

        I like having a fridge in my room (I like keeping real milk in it for my morning coffee, indeed I like my morning coffee and I like it in my room. )  And I like properties that make it all possible.     Which is where you'll find me.  Many full service properties offer this.  If they stop, I'll stay elsewhere.  It's pretty important to me.

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

        • Re: Own drinks in Mini Bar
          painedplatinum Platinum 2 Reviews
          Currently Being Moderated

          Feisty!! 

          (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

        • Re: Own drinks in Mini Bar
          painedplatinum Platinum 2 Reviews
          Currently Being Moderated

          I can tell you a few people that buy that stuff.......Folks that are inexperienced and/or think it's free.  One of my offspring, who shall remain nameless, hasn't always had a good feel for the value of "things". On occasion, I have set up an overnight accommodation for this young adult. When the credit card (mine) was settled..... movies, mini bar items, just about anything that can be overpriced, was purchased without a care in the world.

           

          The second person, a work colleague that travels infrequently, met me in the lobby after having consumed all the "free" beer in their room. They didn't feel too good when I explained to them that the "free" beer was actually $9 per bottle...

          (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

          • Re: Own drinks in Mini Bar
            pluto77 Alumni Steward Platinum 25 Reviews
            Currently Being Moderated

            Thank you for the warning.

            (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

          • Re: Own drinks in Mini Bar
            californian Platinum 37 Reviews
            Currently Being Moderated

            MY last stay had bottles of water in the room and no price which usually means free.  Good thing that I checked with the front desk because they were not free and I would not have been happy.  This is getting sneaky since they usually do post the price.

            (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

          • Re: Own drinks in Mini Bar
            superchief1 Platinum
            Currently Being Moderated

            II feel your pain. Might this person be in the 'boomerang' Millenial generation? (adult children who keep coming back?)

            (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

            • Re: Own drinks in Mini Bar
              painedplatinum Platinum 2 Reviews
              Currently Being Moderated

              To boomerang, don't you have to a least leave once? lol

              (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Own drinks in Mini Bar
        eb5147 Alumni Steward Platinum 7 Reviews
        Currently Being Moderated

        We recently stayed at a RI in Lakeland, FL that had no ice machines and said that it was because the rooms all had ice makers.  Ours didn't work, however, and our son had to go to the kitchen to get ice for us. 

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Own drinks in Mini Bar
      bejacob Platinum 38 Reviews
      Currently Being Moderated

      I have a standing request for a fridge on all my reservations. Many places do have one as a standard feature. In a few locations, I've noticed that one was delivered to my room before I arrived per my request . Never has this involved an extra charge. Occasionally, I have to do without, but most of the time my preferences are honored.

       

      I leave the minibar alone, but as long as it remains full, I can't see why a guest should incur a charge for putting things inside. Of course, finding any space inside might be a problem.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Own drinks in Mini Bar
        pluto77 Alumni Steward Platinum 25 Reviews
        Currently Being Moderated

        Bejacob,

        Let us hope that this practice of provision remains in place.  I have been fortunate in that most of my full service stays involve the (empty) mini fridge as a standard feature.  After all I've read, I've learned to look upon the mini bar with a weary eye, like an unwanted "entity" that shares my room.

         

        (Oh no, it's alive!  I saw it move.  Did you see it move?  Just now!  It moved.  I saw it. )

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

        • Re: Own drinks in Mini Bar
          eb5147 Alumni Steward Platinum 7 Reviews
          Currently Being Moderated

          You made my day, Pluto!!  I needed that laugh. 

          (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Own drinks in Mini Bar
    painedplatinum Platinum 2 Reviews
    Currently Being Moderated

    I have begun to request that the mini bar be emptied out upon my arrival. I haven't had a problem yet. I simply explain that I'm not going to purchase any of the items.  Then, I store a few bottles of water and any other small items I choose without an issue. If I was told they were going to fine me, I may just check out and into a different hotel.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Own drinks in Mini Bar
      pluto77 Alumni Steward Platinum 25 Reviews
      Currently Being Moderated

      I did not know this could be done.  Perfecto, Pained.  It satisfies a requirement while at the same time provides a message.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Own drinks in Mini Bar
      jm1991 Gold 3 Reviews
      Currently Being Moderated

      did not know this either. sounds like a simple solution.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Own drinks in Mini Bar
      californian Platinum 37 Reviews
      Currently Being Moderated

      This is the best yet.  You not only get to cool your stuff but let them know that you don't want anything from the minibar.

       

      I had a hotel that offer me the key to the minibar at check in and I refused it and had them assure me that this way I could not be charged.

       

      In the past, I was heading for the airport and they said that I took water from the minibar can would not check me out unless I paid some ridiculous amount.  I did have to pay it and it was not a Marriott and I know that I had no place to complain.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Own drinks in Mini Bar
        painedplatinum Platinum 2 Reviews
        Currently Being Moderated

        My stay in Bangladesh was at a two hotel chain. They emptied the minibar at checkin, as I requested. When I went down to check the bill the night before I left, there were two charges for Oreos...lol. It took me a couple of minutes to plead my case, but the FD staff did remove the charges.

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Own drinks in Mini Bar
      sg1974 Gold
      Currently Being Moderated

      pp that is a good idea.

      I may try that at some stage.

       

      i have noticed it varies by hotel, some have very little in the mini bar which leaves plenty of space for my food & drink!

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Own drinks in Mini Bar
    prost Gold 2 Reviews
    Currently Being Moderated

    One word of caution is that some hotels are now using sensors on the stocked mini fridges and snack trays where you get charged if you remove it. I was told that if you even pick it up, you get charged!  I actually noticed on one of my stays that someone had eaten half of the Pringles out of the tube, and must not have tripped the sensor so it wasn't replaced.  Don't know how housekeeping missed that one...

     

    If I'm on business, I typically only need a couple drinks on ice so I just use a bucket if there isn't a fridge.  However if you are travelling with kids, get them to remove the items and bring you a fridge!  So far I have only have had issues in large MR convention centers. 

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Own drinks in Mini Bar
      nuhusker Platinum 2 Reviews
      Currently Being Moderated

      I have heard the same thing about the sensors.  All the more reason to not even open the door.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Own drinks in Mini Bar
    nuhusker Platinum 2 Reviews
    Currently Being Moderated

    I never even look in the mini-bar fridge since I always have a small fridge positioned in my room upon arrival. 

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Own drinks in Mini Bar
    ramoneur Platinum
    Currently Being Moderated

    I have never experienced this;

    Although my employer pays about anything I consume/buy here in China, I always try to spend his money like it's my own;

    I am not sure if you guys look down to me as a cheap "lamer" ( I replaced the other word here), but I always buy beer at the local shops, because it is 5,5 RMB/beer iso 34 RMB/beer; because the price difference is just too much for me to bear;

    I always put them in the minibar; didn't even think about this possibly being a problem...

     

    I do, however, sometimes use the minibar;

    When the bar is closed, and I need to cater somebody a small bottle or wine, or when I didn't have the time to buy beer myself, etc.

    ...but the prices are always ridiculously high.

     

    I have seen quite a lot inland-China hotels as well;

    Being lucky I invested 4 years of my life to be able to speak/understand/read/write Chinese, I have even seen differences in minibar pricings;

    prices in English are sometimes higher than prices in Chinese!

    (even a non-Chinese-reading person could compare the two price lists and see for themselves)

    I have had some fights whilst checking out, pointing out I will not pay more for a beer simply because I am not Chinese.

    In this latter case it is not about the money I save for my employer (usually the "English price" is about double the "Chinese price", and a "Chinese minibar-beer" in inland-China is around 15 RMB / 2 USD / 2 EUR), it is about the fact that I don't like their mentality of "ripping off" foreigners.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

More Like This

  • Retrieving data ...