5 Replies Latest reply: Sep 22, 2014 10:44 AM by KatieC RSS

Those one-click promos which isn't, and was never going to be, one click... Rant warning...

brightlybob Platinum 10 Reviews
Currently Being Moderated

Why do I do this?

 

I usually have good sense about internet stuff. Don't do it! It consumes vast quantities of time and the returns are pitiful against the time invested and frequently just don't appear anyway.

 

I have so far managed to eschew the Marriott pollute-your-facebook-by-liking-stuff-you-don't-really-know-whether-you-like which promises 2000 points per month in tranches of 25 points each time. That's a lot of "liking" a lot of stuff I'm not sure I like anyway! And I'm not sure my friends here in England will find my posts indicating that I really do like the Fairfield Inn at the side of some freeway in Idaho that useful, or honest!

 

My friends are obviously of a similar ilk as I've not received any posts from them indicating how much they adore the Courtyard at some convenient intersection of the Interstate.

 

SO how come I didn't manage to resist the double your Marriott elite for 1000 points? Well I guess I thought one day I might actually fly United... And it seemed an easy 1000 points. All I needed to do for the points was click on a link and "double my elite" or some such advertising nonsense. I clicked and...

 

No 1000 points. Fool me once, shame on you Marriott...

 

Just a webpage telling me that as a Marriott plat I'd get 1000 points and silver united membership by clicking here.... Oh deary me... I'm being sucked in... So I click again.... This time I end up at United Airlines fanfaring their membership scheme. Now so far I've never travelled on united Airlines and have no plans to do so, but, you never know, and I'd get 1000 points, right??? And of course I've wasted quite a bit of time so far so am feeling committed to this by now.


So I fill in the form, it's lengthy and none-to-UK oriented, making it awkward and lengthy to complete. But at last it's done, send, and I'll get my 1000MR points now, right?


Nope. No 1000 points. Fool me twice Marriott, shame on me

 

Now I have to link my Marriott account with my UA account, and at long last those (by now) hard earned 1000MR points will be mine. They have to be, I've now invested over half an hour of my time in this pursuit... Surely just one more step.... NO AGAIN!!! Just a webpage telling me my MR account couldn't link to my United account...

 

Fool me thrice. Well only the internet could do that, and it seems United Airlines, and Marriott. Remember, this was meant to be a one-click action...

 

So the moral of the story? Don't be a fool for free MR points. Even if you do get them they're a real drag on your time, and when relying on companies talking to each other to get the points... Hmmmm, how often can they fool me?

 

And to both Marriott and UA, I'm not sure such "bait and switch" tactics actually benefit either of you here even though its obviously considered the norm in the internet world of con-artists and shysters, I will be very much more cautious about Marriott bearing gifts of points for just sharing....

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Those one-click promos which isn't, and was never going to be, one click... Rant warning...
    jm1991 Gold 3 Reviews
    Currently Being Moderated

    since the social media promo started, i just checked all the "bonus" points i have earned and counted them all and ive earned 6375 points. Granted i did receive several 250 when they were still available. But it doesnt bother me spending less than 2 minutes a day doing the social actions, even if the amount of points aint that much. Plus my twitter account is just spam people that follow me and friends that i have dont use it no more so i dont feel bad spamming it with marriott stuff.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Those one-click promos which isn't, and was never going to be, one click... Rant warning...
    KatieC Member
    Currently Being Moderated

    brightlybob - Ugh, sorry to hear you are frustrated. Do you want us to look into the points for you?  If so, send me a private message with your Rewards # and the best way to reach you. I'll get right on it! 

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Those one-click promos which isn't, and was never going to be, one click... Rant warning...
      brightlybob Platinum 10 Reviews
      Currently Being Moderated

      Sorry, about delay... Holidays and crazy-mad work pattern since return... sent you an email now.

       

      But now I'm sat in the lounge at Heathrow Marriott and having spent 3 hours doing other interweb stuff and consuming free Stella Artois (hic) I've now reached the end of my inbox... thanks!

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Those one-click promos which isn't, and was never going to be, one click... Rant warning...
      brightlybob Platinum 10 Reviews
      Currently Being Moderated

      Thanks KatieC for passing my situation on to the appropriate department, which phoned me very quickly. My workload upon return from my August holiday meant that until mid month was pretty packed but I kept in touch with the calls received and was able to answer all questions and raise new issues by phone on 14th September, and boy, when Marriott CS gets into gear, how fast can it all work out.

       

      By the time I spoke to Marriott CS on 14th September I had the following issues

       

      1. "Unlinkability" of MR to UA accounts (the issue that led to this post)

      2. Failure of a meeting held on 1st Aug to credit either nights or points

      3. Failure of hotel to credit the 750 points per night instead of breakfast cert, or the 500 welcome points.

      4. Failure of same hotel to award points on $20 incidental spend (yes, I know, petty but as I was in contact anyway)

      5. 5,000 points shorted by another hotel for a stay on 3rd September.

       

      Within 24 hours of the conversation all the points had been resolved and 5,000 extra points added for inconvenience. Good going, Marriott!

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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