1 Reply Latest reply: Aug 4, 2008 9:51 AM by travelingliz RSS

Marriott Waikiki Bad Service

conisue Silver
Currently Being Moderated

This property used to be our absolute favorite in Honolulu, but having just returned from a very bad customer service experience, we will not utilize this property again on our annual trek to Hawaii.  Management was not responsive to our legitimate complaints, and it is now just about the "upsell" there (since Ko'Olina was built).  We are sad, having loved this hotel before.  Did anyone have a similar experience there recently?

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  • Re: Marriott Waikiki Bad Service
    travelingliz Gold
    Currently Being Moderated
    My husband and I stayed there and we were very unhappy.  The rooom was to be oceanside and we were on the alley with the garbage dumpster. Never!

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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