I think we're talking about the same thing. The promotional night is just another night credit toward your elite status. We don't get an "free" night, it just shows up under promotional category under the total number of nights earned for the year.
I suppose it could show up in a different place, but during the years when I have earned the birthday credit (see one of my earlier posts as to why I didn't get one this year), that's where it appeared.
joshm, I keep forgetting to contact MR, but I received an offer for my birthday back in March, but when I clicked on it, it said I had already redeemed it and the credit never posted to my account. Could you assist please? Thank you!
Same thing happened to me kharada46. When I called customer service, I was told they gave me 2 birthday nights last year one in March and another in November (no idea why this happened). As such they won't give me one this year. I don't know if the same thing might have happened to you.
Even two years ago, I had to call before I had the elite night added to my account. I'm always glad to get an extra night credit, but for me, getting this one has always been a bit of a challenge.