1 Reply Latest reply: Mar 30, 2014 3:48 PM by highmaintenance13 RSS

Mobile Check-in

hazeleyez3 Silver
Currently Being Moderated

If you check in on your phone are you able to make requests?

 

I have a booking next week and forgot to ask for a high floor and can't add it to my reservation on their website.  They are also renovating and I would like to see if I could stay in one of their updated rooms.  Is it better to just hold off until I get there or could I make these requests on the mobile app?

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Mobile Check-in
    highmaintenance13 Gold 3 Reviews
    Currently Being Moderated

    hazeleyez3, the app did not allow me to request things such as high floor, but I believe it asked me if I wanted extra towels.  I would suggest calling the hotel and asking them to add it to your reservation.  I have done it in the pass and it worked.  Perhaps someone will have a screenshot of things that you are able to do.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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