1 Reply Latest reply: Oct 9, 2008 9:15 PM by cptn_j_sparrow RSS

What do you do when you are disrespected as an ELITE STATUS

mortician Platinum
Currently Being Moderated

Could you please tell me how do you address the front desk or managment when they do not acknowlegde and respect your ELITE STATUS?

Mortician 

  • Re: What do you do when you are disrespected as an ELITE STATUS
    cptn_j_sparrow Platinum
    Currently Being Moderated

    Argggh Me' Mort,

         First thing I would do is contact the Hotel manager and explain what just did NOT happen.  Then, if you are a Platinum Elite member, I would contact the Elite Guest Service Line at 1 (800) 321-7396 and explain the circumstances.  If you are gold or bronze, call the respective Guest Service Line for your applicable status.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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