I have to believe that almost all posts here are honest and reflect the facts and opinions of MRI posters, but a recent "guest" post about the Pleasanton Marriott has me wondering. The "guest" related that the hotel did not have Sunday newspapers, and that they were told that Marriott Corporate forbade them (my words). I have stayed there Sunday mornings and yes they have newspapers, in fact, they have several types.
Like YELP, anyone is free to post anything they want. I choose to read between the lines and in this case wonder why the "guest" was not willing to add their name to the review?
Is "anonymous posting' are good or bad thing?
I thought of you when I read that review, and of course, I'm going to always go with the Insider opinion that I have grown to know and respect over the one time, perhaps outlier, viewpoint (especially with the give and take that follows an Insider write up). Marriott is most likely going to observe the hard way the marketing axiom (demonstrated throughout the decades) that dissatisfied customers tell more people and use more energy than satisfied customers, thus a disappointed 'guest' is more likely to use the energy to fill out a review.
Those are reviews written by your fellow members without an Insiders profile. See screenshot