5 Replies Latest reply: Mar 27, 2014 11:41 PM by chiragkhushalani RSS

Lifetime Points

mtiemeyer Platinum
Currently Being Moderated

I would like to suggest that along with lifetime nights that Marriott Rewards also show Lifetime Points on the account overview page as it will save calls to the customer service. This is espically true with the new attention lifetime rewards are getting. I know that number could be disarming to us road warriors but it can't be any worse than realizing you spent over 1000 nights away from your family

 

Thanks

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Lifetime Points
    john_thai Platinum 8 Reviews
    Currently Being Moderated

    Asked and ignored repeatedly. Maybe this time they'll do it.


    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Lifetime Points
      dakotagypsy Platinum 1 Reviews
      Currently Being Moderated

      I just asked about this yesterday and was told that they used to do it but that too many members were getting confused, thinking that that was the number of points they had available for rooms.  Not sure that's true but it still doesn't make sense to me anyway.  I really don't believe many member are that stupid.

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Lifetime Points
        chiragkhushalani Platinum 10 Reviews
        Currently Being Moderated

        I can see how that could get confusing for members who are not frequent travelers. It may make them believe they have more points than they actually do and may lead to questions to the helpline. On the other hand, not many people may be concerned about lifetime points so they figured it's better to leave that information out from the profile.

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Lifetime Points
    marriottmemberfromla Platinum 51 Reviews
    Currently Being Moderated

    This would be a good idea.  They keep a very accurate tab at Customer Service so you can reach out to them via email to get your lifetime points.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Lifetime Points
    mobilepete Platinum
    Currently Being Moderated

    I was once told by marriott rewards customer service that lifetime points was held on a different system so less easy to access. I guess lifetime points is always interesting but only actually useful for checking progress towards lifetime status.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

More Like This

  • Retrieving data ...