Amen to that! I hope all the other airlines adopt the same policy. It would be fine, if we could trust everyone to use proper common sense, and use it only in emergencies, but we all know how well that works out. I'd have to have to book a seat right over the engines on purpose, just to have some of the phone conversations drowned out.
Thank you, Delta! Only airline I fly, except when in Canada or traveling between some European countries like Ireland and Holland. I've never accessed the in-flight, back-of-the-seat pay phones either - there needs to be some "sacred places" (especially when you're trying to rest on an airplane.
The CEO, in a memo to employees, said customer research and direct feedback from frequent fliers suggested allowing passengers to make voice calls during flights would be "a disruption to the travel experience."
The carrier's employees, particularly its in-flight crews, also have informed Delta that they aren't in favor of allowing voice calls onboard.