In September, I filled out the event planner request to host a conference of 100 people. I also looked into Hilton properties and local properties. I am a Plat Premier, so I wanted to stay with Marriott if possible. My committee chose to work with the only Marriott available in the clinic town, the Courtyard.
It is now December, and all of the other hotel options that we contacted in early September are no longer available. We have invested over $2000 in conference speaker flights, so we cannot change the date. We have advertised the event with the host hotel information, and people have started reserving rooms. There is absolutely NO WAY that we can run this conference in a room that cannot handle 100+ people.
What do I do? I continued to give Marriott the benefit of the doubt as we were transferred from one rep to another, but as a loyal Marriott advocate, I am embarrassed by the lack of professionalism and business skills from this hotel. I am also in a complete panic.