Nope, not that. But a recent article about hotels in the United Kingdom ranked hotels behind grocery stores in the development of affinity or intimacy with their customers. (Maybe I should go to more Safeway Stores and just hang around?)
"Hotels, which were grouped with holiday and travel companies in the Index, placed in the middle of the pack, behind supermarkets – which topped the Index with a rating 32% above the average – banks, mobile service providers, entertainment companies, smartphone makers and ISP's. To create the Index, more than 1,000 UK consumers were asked to rate businesses they deal with from various sectors based on their communications, with their scores representing levels of familiarity ranging from ‘treats me like a total stranger’ to ‘knows me like a close friend’."
Very interesting reading. Curious where airlines and car rental companies would rank?
Hanging around the local supermarkets is something I will try to avoid for fear some employees might tell me to go out in the parking lot and get the shopping carts!! Now "Welcome Walmart Shoppers" I could possibly do in a few years.
I used to work for Trader Joe's. Great place to work (and shop). The management team still all wear Hawaiian shirts , including the CEO. It was fun when he came to visit our store (even the company "suits" don't wear suits).
The regular employees in the stores usually have t-shirts or sweatshirts with Hawaiian influenced floral patterns. I think I might still have one hiding in my basement. (A shirt that is, not an employee).