Resort fees ridiculous. recently stayed at Cosmopolitan in Vegas. paid 28 for resort fee, did not use any facilities associated with a resort, and still got charged. called down for a toothbrush and shave kit two hours and 3 phone calls later rude staff member brought items to room. some resort service.
Good article about the problem of hotel fees--
To me, if everything is disclosed, they you can make an informed choice. I have traveled on business several times where the parking fee was above what I would be reimbursed for. Each time I called the hotel and they suggested lower cost options which I took advantage of. In each instance, the lower cost option did not include "in and out" privileges as the charge from the hotel did, but I did not need that feature.
I just experienced this issue and I was not aware of the mandatory resort fees. I absolutely agree that these fees completely de value the program and it has prevented me from further booking at Marriott brand hotels and re-evaluate whether its worth staying a rewards member and having the rewards credit card. I don't understand how management can think its logical to charge such a fee. I can understand charging fees for services you use, but to manually impose a fee is a bit outrageous in my opinion. I became a member because I absolutely loved the Marriott brand and it's resorts, but when you are spending an extra 100 dollars on a trip for just fees, plus the resort rate, resort taxes, local taxes, and food costs that adds up. Right now I'm about to book a Hilton or a Disney Resort instead of the usual resort we stay at every time when we visit Disney. I share the same frustrations as everyone else, but I simply fail to see the value in staying a member. Before Marriott resorts was the only place we would stay when we travel, but now, I won't do the same.