Is this true? I just booked 2 rooms in Kona Hawaii through Amex travel. They didn't show up in reservations but if I type in the confirmation number they do, but there is no way to add it so it shows up all the time. I called Marriott and they said that you don't get credit because I booked with a wholesaler.
Well, I found the answer based on the responses in this forum. They don't give credit if you book through Amex Travel. So I have two choices. Book the hotel seperate from the package and book the hotel through Marriott which means I lose the Amex points but gain the Marriott points and Amex points are much more valuable to me. Or, and a much better choice in my opinion, is use a hotel associated with Amex when I book trips. This way I get the points for the hotel from the hotel plus the points (which on Amex travel is like 3X).
Sorry Marriott, you just make it to complicated. If I stay at your hotels, no matter who I book through, you should honor the rewards program. It is a minimal cost to you and it may actually improve your bottom line by gaining a valuable customer. (This month I have been in Vegas, Hartford, New York and have 3 trips scheduled for December, 1 to Orlando, 1 to Honolulu and another to Kona.) Two hotel stays are at Marriott so I will probably cancel the Kona hotel and rebook with someone else.