1 Reply Latest reply: Nov 6, 2013 8:46 PM by tef6178 RSS

Reservation/Cancellation Records

wardini Platinum 13 Reviews
Currently Being Moderated

Does anyone know if there is a way to see all of the records of reservation + cancellations online?     I cannot find a complete list of the account activity for the last month.   It's strange that the web site has upcoming reservations and I did see a list of cancellations but it was not complete.   The issue is that we went through multiple reservations and cancellations and somewhere along the line, when checking into the hotel, the pre-payment was not credited.  So we have been charged for 3 nights and only stayed 2 nights.  Has that happened to you in the past?   I have all the email records showing what happened but I was hoping to see all the activity online.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Reservation/Cancellation Records
    tef6178 Platinum 8 Reviews
    Currently Being Moderated

    It is my understanding that the cancellations are posted on your 'reservations' page and can be separately displayed when clicking on 'cancelled reservations' while on the reservations page.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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