I wanted to nominate Deann B. from the Courtyard Marriott in Willoughby, OH for the Spirit to Serve Award. I have spent the majority of the last six months at Courtyard in Willoughby. Deann was extraordinary - she always had a smile on her face, asked how I was doing, and always took extra time to make sure I had everything I needed. She fixed my reservation room and rate every week before I arrived, and ensured that I always got one of the quieter rooms in the hotel. She also helped take care any emergencies and travel arrangements I had from time to time. All I can say, as a Platinum member, is that every Marriott Hotel needs to have a Deann B.
Greetings, bnav, On behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate this Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.