1 Reply Latest reply: Oct 13, 2013 11:53 AM by painedplatinum RSS

expiration on points when you cancel a reservation

milt Silver
Currently Being Moderated

is there an expiration on points when you cancel a reservation and return points to your account.

 

anyone have a phone number for a live agent on weekends

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: expiration on points when you cancel a reservation
    painedplatinum Platinum 2 Reviews
    Currently Being Moderated

    Points, in general, don't expire. But free night certificates do expire. If you're using a free night cert and cancel, they'll put that back into your account. The expiration date, most likely, will still hold. I have read accounts of folks calling Marriott or Chase and getting the dates extended. There should be a reservations number on your card. If you call that, the person may help or forward you to a real person, even on the weekend.

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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