3 Replies Latest reply: Oct 7, 2013 11:59 AM by laurac RSS

Residence Inn Denver North/Westminster

westminsterguest Silver
Currently Being Moderated


Natalie is an asset to the Residence Inn Denver North/Estminster.  She goes over and beyond for the guests.  We are return guests and will continue to frequent because of her hospitality and making sure all our needs are met.

(For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

  • Re: Residence Inn Denver North/Westminster
    laurac Marriott Associate
    Currently Being Moderated

    Greetings, westminsterguest, On behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate this Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award. If you have any specific examples of how Natalie went "over and beyond" please let us know, as that would help further her nomination.

    Best,

    Laura & The Marriott Rewards Insiders Team

    (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

    • Re: Residence Inn Denver North/Westminster
      westminsterguest Silver
      Currently Being Moderated

      Greetings,

      During one of our visits there was a problem with our reservation.  Natalie fixed it immediately.  Then there was a problem with an upcoming visit and we were unable to get a reservation and were going to have to stay at another property.  We alerted Natalie and she worked with us to find a reservation so that we were able to stay at this property.  Whenever we saw her she would ask us if everything was "okay" checking on us.  As I mentioned, she is an asset to your property as goes over and beyond, she does not have to do all that she does to make the guest feel special and their needs met.  This property is first on list for reservation and we recommend it to all.  As you know word of mouth is the best type of advertisement.

      Regards,

      Michelle Rodriguez

      (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

      • Re: Residence Inn Denver North/Westminster
        laurac Marriott Associate
        Currently Being Moderated

        Thanks so much for the added details to Natalie's service. Again, we appreciate your time in nominating her for this award and we will forward the nomination to her manager!

        (For each location tag, you will be guided through a 3-step process to add (1) a city and a state or a city and a country, (2) a Marriott brand, and (3) a Marriott hotel.)

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