Iris at the Marriott Guam was fantastic. I'm a platinum rewards member and I had an extended stay in the Marriott in Tumon, Guam and requested an upgrade in the later half my stay. At the front desk Iris helped me out (despite me accidentally calling her Kaitlyn... sorry). She got me in to a suite a couple days later despite the high amount of visitors they were having. Thank you very much.
Greetings, pmoc, On behalf of Marriott associates around the world, we take pride in providing exceptional service for each and every guest and we appreciate you taking the time to nominate this Marriott associate for this important award. We’ll enter this nomination for consideration of the Spirit to Serve award.